Khách sạn gần Thư viện Forest Lake tại Minneapolis - St. Paul

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"Friendly staff"

"My room was not cleaned sufficiently. The bathroom floor was filthy and unmopped with hair all over it. The used soap was still left in the soapdish, however, there were clean towels. The TV remote had dead batteries. When I turned down the made up bed I found used sheets that had obviously not been changed. The pillow cases appeared to have been the only thing changed. The staff on duty was very apologetic and went to my room and remade the bed with clean linens. She said she would talk to the...

"Rooms were very clean and beds were comfortable. The breakfast was standard for best western. The pools and dining areas were great. Nice location in White Bear Lake for easy access to downtown and the lake walk."

"Coffee was horrible, one day no coffee at 7:45am, eggs were cold, staff was rude. Tiles in bathroom were loose. Old building not well maintained. We have to go to Chisago a couple more times and will definitely get hotel closer to MinneapolisWould rather drive 45 minutes than stay there again."

"Overall, a good hotel to stay at. Rooms/building did seem a little outdated but still in great condition. Breakfast was great. Staff was friendly and very helpful!"

"Our room was ready and clean. Staff provided extra towels for us. The disappointment was that although we were told breakfast was available starting at 6:30 am, there was nothing other than overnight coffee available at 7 am. Using the phone for contact in the common area meant the phone rang multiple times without anyone answering it."

"The staff was amazing. Very professional, and polite. It is hard to find such wonderful customer service in most industries these days, but these ladies were all above spectacular...... The Hot tub was not working, but the pool was. A little chilly, but refreshing.... Room was clean...."