Search Hotels Near Former New York Life Insurance Company Building, New York

"Every person on the staff was approachable, nice, and super helpful. The king bed was very comfy. The room was very clean and quiet though the cars honking outside were loud on Friday night into the early hours (but c'mon, you're in NYC). Much less so Saturday and Sunday. There's also a night club on the weekends by we couldn't hear a thing on the eight floor. The 24 hour diner downstairs was extremely convenient, tasty, and gave off the vibe of a bygone era in a good way."

"Great staff. A little too bare bones for me. I want a coffee maker in room. Air conditioning noisy "

"Room was great, clean and great location. Only negative was the people who had the room next to us had a dog who would not stop barking all night."

"They’re not easily reachable by the phone. They left dirty dishes and linens in the bedroom. There was also blood on our sheets when we got to the hotel at first. Now, the staff was great, and they gave some accommodations. However, for the prices that they are charging, I was pretty disappointed overall with the hotel."

"Great Location, room and view were nice, close walking distance to subway..Would highly recommend"

"I really wanted to give this hotel a higher review because the room was nice and the location was stellar. However, the staff and their policies were so frustrating to deal with, I had to lower my score. The evening and night staff were cool, but the daytime staff were rude and made the trip pretty miserable. Simple request like later room cleaning, swapping out dirty towels for clean ones, lowering the temp on the thermostat, etc. were met with a hostile attitude and a refusal. We came from the west coast so when housekeeping came pounding on our door the first morning at 9:30, it felt like 6:30 am to us. I politely declined a cleaning that first day and was then told (rudely) by the front desk that our request for later cleaning times were denied. We ended up not having our room cleaned for the entire week we stayed there. The room was crazy hot and stuffy and was pumping heat so we tried to turn it down via the thermostat (something that most all hotels allow guests to do). Well, their thermostats require a code. We called down to the front desk and asked for a code. They said they couldn't give it to us but that someone would come and make the temperature change for us. That never happened. We ended up avoiding the front desk staff like the plague during our stay because every interaction was so infuriating. The evening staff were nice and gave good restaurant suggestions, etc but they would defer us to the day staff for most other things, unfortunately. "

"Staff are nice but I didn’t get my hotels.com F&B credit and the water dispenser on my floor was broken meaning I had to go up and down each time I needed to get water. "

"Great hotel. Great location. Great amenities. Great service."

"The room was clean just an older model "