Title: A Sanctuary in the Heart of Fort Lauderdale – My Home2Suites Family
If I could give more than five stars, I absolutely would. The Home2Suites by Hilton Fort Lauderdale Downtown has not only been a hotel for me—it has truly been my home, my sanctuary, and my safe place during some incredibly difficult days. I have stayed here for many nights, and from the moment I walked through the doors, I was embraced with warmth, professionalism, and a kind of heartfelt hospitality that is rare to find in today’s world.
Let me start by recognizing Alton, whose charm and elegant professionalism are matched only by his genuine care for the guests. His presence at the front desk brings a calming energy—he’s attentive, patient, and always ready to solve a problem or offer a kind word. He is the kind of team member every hospitality business dreams of having. Alton doesn’t just check people in—he makes you feel seen, welcome, and cared for.
Then there is Maria, the Venezuelan housekeeping supervisor—my compatriot, and a true gem. Her leadership, her attention to detail, and the kindness she radiates toward her staff and guests alike are remarkable. She carries the soul of the hotel on her shoulders and delivers excellence with a smile that makes you feel like you’re home.
The entire housekeeping team deserves praise. Every day, the rooms are cleaned with such care and precision that you feel like you’re stepping into a freshly opened suite. The pride they take in their work shines!!!
