4/10 - Kém
Brianna
18/08/2025
I was charged a $500 deposit upon arrival which I was not made aware of in the fine print. My room was connected to two adjoining rooms with other guests (traveling alone this felt very unsafe).There is a $46 daily charge for free water bottles, towels and a beach chair (umbrella paid separately for $36 daily) and the maid does not come every day, so you won't get your fresh towels or water bottles some days. The $25 dining credit was useless since I had to sit and wait for over 10 minutes, in which the servers chose to take orders from anyone else but me. When I tried to ask the front desk about the service, they were rude and didn't let me speak until I asked to speak to a hotel manager (decided to be nice after that). Not worth what I paid for, worst birthday trip I could have planned.
Brianna
Lưu trú 5 đêm vào Tháng 8, 2025