Khách sạn Franklin

"The property was clean, and the staff was excellent, would stay there again, the only issue is when I booked it said parking was included and when I got there it was not. We were leaving our car for a few days while we went on vacation so we needed parking. I even called the hotel number to confirm the day before and they said yes. When I asked the front lobby attendant she let me know that unfortunately Expedia has been saying parking is included when it isn't and the phone number I called...

"It’s was good"

"Couldn't get hold of transport when flight came in late at night. Started doubting. On drive over website said last check in at 12 - flight in at 12:30 but did tell 2 different staff we were coming in late. Worried we weren't going to have the room we reserved. SARAH was amazing, no attitude, no blame, no "why didn't you". It was such a relief on how she treated us, it was emotional! She was awesome. We troubleshot the issue to get to the bottom of it. Just truly a great Manager. ...

"Not good "

"Just ok"

"The rooms were clean and the pool was warm and that’s what really mattered to us! "

"Very clean and updated room. Friendly staff."

"Hotel was ok for a short stay, breakfast was lower than average."

"We requested a King bed when we made our reservation online but only got a Queen. Also, the toilet was quite low to the floor and the tank refill seemed to be running off and on all night. Otherwise, it was clean and comfortable."

"Everything was top tier. I"

"It was an overall good room for the price! We only had one trash can which was weird, and it was a recycling can with no bag.. The wifi was also super bad. I ended up using my data the entire time. But for the price, I was satisfied. It’s a good location."

"Room was clean and staff was friendly and helpful"

"Friendly staff poorly maintained facilities within the room… common areas were better maintained than the room rooms"

"Attentive personnel, good breakfast Clean rooms"

"Lovely staff and a very clean room. The breakfast was great and there was plenty of parking."

"Room was great, location great"

"Todo estuvo bien"

"Clean"

"Rooms outdated and not very clean. Hallways and elevators smelled like smoke. Breakfast and parking were probably the best part of the stay."