Khách sạn Galang

"great place to relax and do family activities"

"Staff was helpful, sometimes information provided was not accurate. The spa was terrible. It was a 1 1/2 hr spa, The massage ladyfies did not seem to have any spa skills. The actual duration was much less than 1 1/2 hrs. The breakfast was good. The flooring all over the place was not even but bumpy. The room flooring seemed to be a slope towards the window."

"The room was a bit dated and the shower head was awkwardly situated on top of the tap which made me have to bend. However, breakfast was plentiful of local and international choice, and the swimming pool was nice."

"Pool was very well maintained and clean. Saltwater lagoon was an interesting feature as well."

"Too pricy for Bintan. Prices are all Singapore price points."

"Housekeeping is good. Bed pillow a big sagging. Customer service is good."

"Front office staffs were polite, helpful and friendly. Room was made available to us 1 hr before check in time. Room was clean and with standard amenities. Location just 5 mi s walk from Batam Center Ferry Terminal. Opposite hotel is a shopping mall that have a variety of food options, hypermarket, Starbucks, bakery etc."

"Despite being a hotel that is quite old, we appreciate that the room was renovated to a modern look and we like the beddings and stuff. However the bathroom was a let down because sewage odour kept escaping through the floor traps. To cover the smell, the housekeeping use urinal mat, commonly used in public men's toilet urinals, as deodoriser, making not only the bathroom but the whole room (in fact the whole floor) to smell like public toilet."

"I am a repeated guest and once again I am very statifised with the apartment. Keep up the good work"

"I like that the room is clean, staff were very polite and helpful shops were quite near. Would be perfect if the breakfast was better 😆"