"From the moment we arrived, we were warmly welcomed by the reception team and the head of housekeeping. The hotel was beautifully decorated for Christmas, creating a festive and inviting atmosphere. Our room was spotless, and the ice and ice bucket were delivered promptly.
We enjoyed the vibrant ambience in the bar before heading to our dinner reservation. The food for three of us was excellent, though one dish fell slightly short of expectations. We shared constructive feedback, which was...
"From the moment we arrived, we were warmly welcomed by the reception team and the head of housekeeping. The hotel was beautifully decorated for Christmas, creating a festive and inviting atmosphere. Our room was spotless, and the ice and ice bucket were delivered promptly.
We enjoyed the vibrant ambience in the bar before heading to our dinner reservation. The food for three of us was excellent, though one dish fell slightly short of expectations. We shared constructive feedback, which was...
"Lovely young lady on reception was exceedingly polite and helpful. Can’t remember her name but she was from India and had been working there for around 3 weeks. "
"Lovely young lady on reception was exceedingly polite and helpful. Can’t remember her name but she was from India and had been working there for around 3 weeks. "
"The room was very clean, bed very comfortable. We arrived late due to the snow delaying us with blocked roads, and detours. The restaurant had closed, but they opened it up for us. The fish and chips were great. Great full Scottish breakfast set us up for the day.
I would definitely recommend the hotel and would stay again if up that way.
The staff are very friendly and could not do enough to help. "
"The room was very clean, bed very comfortable. We arrived late due to the snow delaying us with blocked roads, and detours. The restaurant had closed, but they opened it up for us. The fish and chips were great. Great full Scottish breakfast set us up for the day.
I would definitely recommend the hotel and would stay again if up that way.
The staff are very friendly and could not do enough to help. "
"This hotel has such a lovely cosy, relaxed feel but the thing that makes it really special is the staff - literally everyone I interacted with, from the reception staff, the waiters, the chef at breakfast and the restaurant staff at lunch. Everyone was so pleasant, friendly and incredibly helpful! Thank you for making what was a rather unwelcome business trip into something really special! I will definitely stay here again when I am next in Aberdeen! "
"This hotel has such a lovely cosy, relaxed feel but the thing that makes it really special is the staff - literally everyone I interacted with, from the reception staff, the waiters, the chef at breakfast and the restaurant staff at lunch. Everyone was so pleasant, friendly and incredibly helpful! Thank you for making what was a rather unwelcome business trip into something really special! I will definitely stay here again when I am next in Aberdeen! "
"Fabulous Hotel. Everything was absolutely first class. The staff were superb, the location is beautiful, the room was excellent and the breakfast was superb. We had a great stay and are already planning a return. "
"Fabulous Hotel. Everything was absolutely first class. The staff were superb, the location is beautiful, the room was excellent and the breakfast was superb. We had a great stay and are already planning a return. "