Search Inns in Gates

"The hotel was very clean and the room was clean and comfortable. The staff were nice, helpful, and available. The neighborhood where the hotel is located is very artsy and fun."

"Parking was ok...no pool here"

"Property is unsafe"

"For the most part it was a good stay. But the shower"

"They give me broken room the 1st night"

"Cleanliness"

"Staff members were very helpful. Breakfast was above average thanks to the staff."

"The Hampton Inn in Penfield provides exceptional service at the front desk, as well as a quiet, comfortable and spacious room. I had to ask the front desk to accept an Amazon delivery for my elderly sister who lives nearby, which they cheerfully did. At the last minute, I had to extend my stay for several days when she was hospitalized. Not only were they able to keep me in the same room, they went out of their way to find a Diet Coke when she was discharged and none were in the cooler. Finally, they were gracious and understanding when I explained that we had accidentally spilled a drink on the sheets and mattress on my last night. The kindness, support and friendliness made a very difficult week significantly easier. That's worth a ton of loyalty!"

"This is a great hotel if your visiting the Victoria Pittsford area Bar area is fun Rooms are clean Some upgrades underway Elevator was a bit of an issue but they are making improvements"