2/10 - Tồi
Jennifer
Đi cùng gia đình
02/02/2026
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Upon check in front desk staff member was sitting in the lobby scrolling on his phone, no gave us keys, wifi password and we went to our room. It was clean but very worn and dated, stangest set up for a bath I've ever encountered in a hotel. Tiny little room held the toilet and shower, and outside was the sink which was incredibly low it hurt my back brushing my teeth. Tried to comnect to wifi, didnt work but didnt think too much about it as we were heading out for dinner. Returning to the hotel, I waited in the lobby to make sure i could connect with no luck. The front desk man told me it wasnt working but nothing to do with the hotel, it was provider's issue. Absolutely no information on a fix. This was extremely concerning to us as we are from out of the county so no cell service, and only rely on wifi. This should have been mentioned right at check in and given the option to cancel. Nothing was resolved the time we were there and speaking to another guest they said it had not been working their entire 5 night stay. I had family to contact and some work to get done and zero way of any communication. Went to take a shower and water was lukewarm at best. Called front desk and they offered to change us rooms but we were already unpacked and not going thru that later at night. Clearly no maintenance people on site. Turns out all rooms had the same issue anyway speaking to others the next day. Just a terrible experience right from the start and would never stay here again
Jennifer
Lưu trú 1 đêm vào Tháng 1, 2026
