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The Gould Hotel

3.5 star property
Hotel in Seneca Falls with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Located in downtown, The Gould Hotel combines comfort with practicality. Guests enjoy in-room WiFi, an on-site coffee shop, bar, and restaurant. The lobby offers newspapers and complimentary coffee/tea. Attentive staff consistently earn praise from previous visitors.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(45 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 Queen Bed

8.8 out of 10
Excellent
(31 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
Coffee/tea maker
  • 13 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Separate bedroom
Pillow-top bed
Private bathroom
Hairdryer
  • 13 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Separate bedroom
Pillow-top bed
Private bathroom
Hairdryer
  • 13 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Large Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Double Large Room, 2 Double Beds

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
Coffee/tea maker
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
Microwave
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 Queen Bed

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
108 Falls Street, Seneca Falls, NY, 13148

What's nearby

  • Lake Hiddenwood State Park - 2 min walk - 0.2 km
  • Bridge Street Bridge - 2 min walk - 0.2 km
  • Women's Rights National Historical Park - 2 min walk - 0.2 km
  • National Women's Hall of Fame - 2 min walk - 0.2 km
  • It's A Wonderful Life Museum - 3 min walk - 0.3 km

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 64 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Subway - ‬4 min drive
  • ‪Sauder's - ‬3 min drive
  • ‪Circle K - ‬8 min walk
  • ‪Dunkin' - ‬2 min drive

About this property

The Gould Hotel

Hotel near Cayuga Lake
A coffee shop/cafe, a bar and a business centre are just a few of the amenities provided at The Gould Hotel. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Free newspapers, meeting rooms and smoke-free property
  • A 24-hour front desk, a vending machine and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at The Gould Hotel have comforts, such as premium bedding and first-run films, as well as amenities, such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with showers and hairdryers
  • 52-inch flat-screen TVs with digital channels and first-run films
  • Coffee/tea makers, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with digital channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night.
Cots (infant beds) are available for USD 15.0 per night

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Property is also known as

Gould Hotel Seneca Falls
Gould Hotel
Gould Seneca Falls
The Gould Hotel Hotel
The Gould Hotel Seneca Falls
The Gould Hotel Hotel Seneca Falls

Frequently asked questions

Is The Gould Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Gould Hotel?

Self-parking is free at this property.

What time is check-in at The Gould Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at The Gould Hotel?

Checkout is at 11 AM.

Where is The Gould Hotel located?

Situated in Seneca Falls, this hotel is steps away from National Women's Hall of Fame, Seneca Museum of Waterways and Industry and Lake Hiddenwood State Park. Women's Rights National Historical Park and It's A Wonderful Life Museum are also within 5 minutes.

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The Gould Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1009 reviews
Rating 8 - Good. 265 out of 1009 reviews
Rating 6 - Okay. 91 out of 1009 reviews
Rating 4 - Poor. 32 out of 1009 reviews
Rating 2 - Terrible. 28 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Darcie

Liked: Cleanliness, property conditions & facilities
Nice hotel in the center of town
Stayed 1 night in Nov 2025

8/10 Good

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful, clean room and great location. Nearby restaurants were easy to get to on foot.
Stayed 3 nights in Nov 2025

10/10 Excellent

Megan

Liked: Cleanliness, property conditions & facilities
Staff was amazing!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jenn

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. The staff were excellent, room was very clean and spacious with nice decor and high ceilings. The bathroom was huge with a big walk in shower. Bed was very comfortable with nice linens.
Stayed 1 night in Nov 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of easy parking and close places to eat on the main street. Rooms seem to have been recently renovated and are lovely with comfy bed and large bathroom.
Stayed 1 night in Oct 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in downtown Seneca Falls...classic old-school hotel with modern updates. Would stay here again!
Stayed 1 night in Aug 2025

8/10 Good

Edward

Liked: Cleanliness
We had a good time. Fridges need to be incorporated into the rooms.
Stayed 2 nights in Nov 2025

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Nice rooms Awesome Staff -Very helpful
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness
Lovely room. , a little chilly without extra blanket or heat control but still felt chic
Stayed 1 night in Nov 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable beds....great location!
Stayed 1 night in Aug 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe area. Clean hotel, comfortable bed.
Stayed 1 night in Sep 2025

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable bed! A few areas in the hotel, need touch ups, but overall a great stay!
Stayed 1 night in Oct 2025

6/10 Okay

Benjamin

Liked: Cleanliness, property conditions & facilities
Room was fantastic. Bar/Food was closed. Lobby staff was spotty.
Stayed 2 nights in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful old school hotel in historic downtown . Very helpful staff much appreciated after driving all day . Great bed, quiet, super hot shower .
Stayed 1 night in Aug 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
The Gould Hotel had spacious, quaint rooms. The location is perfect to walk the historical sites in Seneca Falls. Breakfast, you likely will want to skip their breakfast and find your own.
Stayed 1 night in Oct 2025

8/10 Good

Jared Paul

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The rooms were very clean, staff were very helpful and friendly. Only drawback was the ice machine not being functional and having no fridge in your room.
Stayed 4 nights in Oct 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
It's a beautiful, comfortable place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a very cute walkable little town.
Stayed 1 night in Aug 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, the hospitality and the modern rooms. Hopefully with it being under new management, the rooms will be more affordable. Love staying here with it being a quick walk to Parker's Grille
Stayed 1 night in Sep 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
room was great,staff very nice, easy parking,good location only bummer resturant and bar not open yet
Stayed 4 nights in Sep 2025

4/10 Poor

Melisa

Disliked: Staff & service, amenities, property conditions & facilities
Location was good
Stayed 1 night in Aug 2025

6/10 Okay

Bruce

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Comfortable
Stayed 1 night in Oct 2025

8/10 Good

Timothy

Liked: Staff & service, property conditions & facilities
The hotel is centrally located. You may walk to all the museums and all the restaurants. The parking is free and next door. The hotel is old, but the room was clean and quiet. The staff were friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many great little places for dinner and a drink! Walkable community. The room was bigger than it appeared in the listing. Spotless and wonderful staff! Hidden Gem!
Stayed 1 night in Oct 2025

6/10 Okay

James

This is an older hotel with fantastic potential. Our room was clean and large with high ceilings and a large bathroom. The rest of the hotel is a work-in-progress. I believe it is under new ownership. If they invest in it, it will be fantastic. I would love to stay here again when it is refurbished and I expect to pay at least twice as much.
Stayed 1 night in Oct 2025