Khách sạn Geneva

"Room was clean staff gave us extra towels. Plenty of parking no pool"

"Most helpful, cheerful staff."

"Staff was personable and helpful but I was disappointed that the room was listed as a suite but was a standard room."

"We stayed at the Comfort Inn Geneva in a room with a king bed and sofa bed, booked for four people (2 adults and 2 children). Unfortunately, our stay got off to a disappointing start. When we arrived, only the king bed had been made. The sofa bed hadn’t been pulled out or prepared, and we were told housekeeping had already left for the day. We had to pull out the sofa bed ourselves—which was quite dirty—and request sheets and blankets so we could make the bed for our children. The hotel is very...

"There was food in the refrigerator that was there already or someone entered the room. Also upon checking out there were bugs in the room."

"Breakfast was very poor and unprepared."

"Amenities"

"The hotel was nice, the room modern and clean. The breakfast was fantastic and even had gluten-free options for one of my family members! It was an overall great place to stay outside the Chicago area."

"I booked this room for location, price on a last minute price/availability needed stay, and after reading reviews that were positive. Unfortunately, I’m not sure what the positive reviews were based on. If it was on the bed alone, I agree, it was a clean place for me to lay my head for 7 hours. But the entire hotel was old, the rooms are in desperate need of repairs and cleaning. The bathroom ceiling was full of black mold. And for a non-smoking hotel, the hallways all reeked of cigarette smoke....

"We had no idea the entire hotel was under SIGNIFICANT active remodeling work. There was dust and dirt literally everywhere. My daughter was coughing by the end of our stay from having to deal with the dust. The staff were apologetic and kind, and I know it's not their fault or responsibility, but there is no way the management should have allowed this property to be open and booking guests with the state of things. At the minimum, they should alert prospective guests about the situation so they...

"Decent place, easy access off the freeway, dining close by and a good breakfast. Only complaint, walls are thin. We had a adjoining room and the doors have zero sound blocking"

"Beautiful “new smelling scented” hotel. Casino was packed, seemed fewer slots available- maybe because of the amount of players that day. Complimentary drinks was not as accessible- someone goes around with a drink cart rather than a permanent soda/coffee station. Long line for the asian restaurant- chinese food was okay. did not try other restaurants. Enjoyed the food court though closes earlier than expected. No pool- but spa available. Could not control Temperature panel in room- was not...

"I cancelled this reservation I would like a refund"

"Mathias at the front desk was super helpful"

"Brief stay this time around, normally stay here whenever I come back home to the Chicagoland area, staff great as usual, recommend staying here…."

"Room needs renovation "

"Great"

"Staff was great, good breakfast."

"This place is awful"

"They charged me after I paid Expedia. Additionally, the rooms were muggy, sticky, and moldy. The long-term resident who lived above stomped around all night making it impossible to sleep."