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Mandarin Oriental, Geneva

5.0 star property
Art Deco hotel with 2 restaurants and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Mandarin Oriental, Geneva

Rooftop terrace
Front of property
Lobby
Junior Suite (Rooftop) | Water view
Serves breakfast, lunch and dinner
Travelers at Mandarin Oriental, Geneva rejuvenate with massages, sauna, and steam room treatments. The multilingual staff provides valet parking and babysitting services, while the City Center Shopping Area, Rousseau Island, and Saint-Pierre Cathedral await just steps away.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Parking available
  • Breakfast available
  • Gym
The current price is 22.816.461 ₫
23.932.307 ₫ total
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Deluxe Room (King)

Deluxe Room (King) | Courtyard view

Deluxe Room (King)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Property amenity

Deluxe Twin Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite (Panoramic)

Property amenity

Junior Suite (Panoramic)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 Queen Bed

Property amenity

Family Suite, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, River View, Corner

Property amenity

Suite, 1 King Bed, River View, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 80 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, River View

Property amenity

Deluxe Suite, 1 King Bed, River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 95 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Junior Suite with Terrace

  • Sleeps 3

Deluxe King Room

  • Sleeps 3

Deluxe Twin Room

  • Sleeps 3

Panoramic Junior Suite

  • Sleeps 2

View all photos for Junior Suite, 1 King Bed, Terrace

Junior Suite, 1 King Bed, Terrace | Rooftop terrace

Junior Suite, 1 King Bed, Terrace

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 65 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Suite, 1 King Bed, River View | Water view

Suite, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 64 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, River View (Mandarin, King or Twin)

Room, River View (Mandarin, King or Twin) | Water view

Room, River View (Mandarin, King or Twin)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, River View

Room, 1 Queen Bed, River View | Water view

Room, 1 Queen Bed, River View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 26 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Rooftop)

Junior Suite (Rooftop) | Water view

Junior Suite (Rooftop)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Property amenity

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | In-room dining

Royal Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Suite

Water view

Panoramic Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, Terrace (Suite)

Penthouse, Terrace (Suite) | 1 bedroom, premium bedding, pillow-top beds, minibar

Penthouse, Terrace (Suite)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite with River View

1 bedroom, premium bedding, pillow-top beds, minibar

Suite with River View

  • Sleeps 3

View all photos for Queen Room with River View

1 bedroom, premium bedding, pillow-top beds, minibar

Queen Room with River View

  • Sleeps 2

Mandarin River View King Or Twin Room

  • Sleeps 3

Superior Queen Room

  • Sleeps 2

Junior Suite Rooftop

  • Sleeps 2

Standard Room

  • Sleeps 2

Deluxe Suite

  • Sleeps 3

Corner Suite With River View

  • Sleeps 3

Family Suite

  • Sleeps 2

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About the area

Located in Geneva City Centre, a neighbourhood in Geneva, Mandarin Oriental, Geneva is in a shopping district and on the waterfront. Rue du Rhône and City Center Shopping Area are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rousseau Island and English Garden Park. Patek Philippe Watch Museum and Flower Clock are two other places to visit that come recommended. Take some time off to enjoy the winery tours and health/beauty spas in the area, or get some fresh air with adventures like hiking/biking trails nearby.
Visit our Geneva travel guideOpens in a new window
Map
1, Quai Turrettini, Geneva, GE, 1201

What's nearby

  • City Center Shopping Area - 5 min walk - 0.4 km
  • Rue du Rhône - 5 min walk - 0.4 km
  • Patek Philippe Watch Museum - 11 min walk - 1.0 km
  • Jet d'Eau Fountain - 19 min walk - 1.6 km
  • United Nations European Headquarters - 4 min drive - 2.8 km

Getting around

  • Bel-Air Tram Stop - 3 min walk
  • Geneva Station - 9 min walk
  • Geneva International Airport (GVA) - 21 min drive

Restaurants

  • ‪Manora Restaurant - ‬3 min walk
  • ‪SACHI - ‬1 min walk
  • ‪Mame Saint-Gervais - ‬4 min walk
  • ‪Brasserie des Halles de L'île - ‬4 min walk
  • ‪Le Chalet - ‬1 min walk

About this property

Mandarin Oriental, Geneva

Luxury family-friendly hotel near City Center Shopping Area
Located close to Rousseau Island and Saint-Pierre Cathedral, Mandarin Oriental, Geneva provides a terrace, a hair salon and a bar. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Mediterranean cuisine. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a 24-hour gym and a business centre.
Other perks include:
  • Buffet breakfast (surcharge), free bike hire and valet parking (surcharge)
  • Train station pick-up service, an electric car charging station and express check-out
  • Express check-in, babysitting (surcharge) and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 178 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and composting
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with premium channels and DVD players
  • Wardrobes/cupboards, eco-friendly cleaning products and heating

Similar properties

View from property

The Ritz-Carlton, Hotel de la Paix, Geneva

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  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 320 reviews
The price is 25.544.513 ₫
26.763.784 ₫ total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour train station pick-up shuttle (surcharge)
  • Secured, covered parking on site (CHF 40 per night)
  • Secured, covered valet parking on site (CHF 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 62 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • MO Bar
  • Ottolenghi
  • SACHI

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,852 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1950
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 15 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 62 per person
  • Covered self-parking fee: CHF 40 per night
  • Valet parking fee: CHF 40 per night
  • Pet fee: CHF 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 21 / 6658

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Geneva Mandarin Oriental
Mandarin Oriental Geneva
Mandarin Oriental Hotel Geneva
Mandarin Oriental Switzerland
Mandarin Oriental, Geneva Hotel Geneva
Mandarin Switzerland
Mandarin Oriental Geneva Hotel
Mandarin Oriental Geneva
Mandarin Oriental, Geneva Hotel
Mandarin Oriental, Geneva Geneva
Mandarin Oriental, Geneva Hotel Geneva

Frequently asked questions

Is Mandarin Oriental, Geneva pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a fee of CHF 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Mandarin Oriental, Geneva?

As of 7 Oct 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Geneva on 1 Nov 2025 start from 22.816.461 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mandarin Oriental, Geneva?

Self-parking is available for CHF 40 per night. Valet parking is available for CHF 40 per night.

What time is check-in at Mandarin Oriental, Geneva?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Mandarin Oriental, Geneva?

Checkout is at noon.

Where is Mandarin Oriental, Geneva located?

This family-friendly Geneva hotel is located on the riverwalk, within a 10-minute walk of City Center Shopping Area, Rue du Rhône and Rousseau Island. English Garden Park and Saint-Pierre Cathedral are also within 15 minutes. Bel-Air Tram Stop and Stand Tram Stop are within a 5-minute walk.

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Mandarin Oriental, Geneva Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 230 out of 319 reviews
Rating 8 - Good. 49 out of 319 reviews
Rating 6 - Okay. 22 out of 319 reviews
Rating 4 - Poor. 8 out of 319 reviews
Rating 2 - Terrible. 10 out of 319 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bassil

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place excellent service
Stayed 3 nights in Jun 2025

10/10 Excellent

Sumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the atmosphere full of cool sculptures. The beautiful map helped us enjoy the oldtown walking. Thank you!
Stayed 1 night in Aug 2025

10/10 Excellent

Ángel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Basil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Great service and great food.
Stayed 4 nights in Mar 2025

6/10 Okay

nicole

Liked: Staff & service
The rooms were very small and dated!! I lost an earring and I can’t tell you all of the gross items I picked up on the floor trying to find it. Needs a refresh
Stayed 2 nights in Sep 2025

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, well located near the center of town
Stayed 1 night in Oct 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities

It’s ok but Hotel Bristol is better

The staff were amazing and so helpful with all of our requests. The room itself was very small and the hotel lacked amenities such as a swimming pool or any common area to socialize. Additionally, there wa no where to grab take away food
Stayed 5 nights in Jun 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was welcoming and mostly comfortable. Room was clean although it felt a little dated, they definitely tried but no denying this is an older property. There was a lovely little welcome bowl of fruit and a well stocked mini fridge. Both coffee and a tea kettle were provided. Air conditioning worked well and there was the option to open the windows which I loved. Bathroom was large with a walk-in shower and toiletries were high-end. I also noted the lack of a proper hotel lobby. There are two restaurants, one is pretty separated and the other opens towards the lobby although that seating is part of the other restaurant/bar area. So really no lobby seating which seemed strange. Overall a lovely stay; however, I would give another property a try before I stayed here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff.
Stayed 2 nights in Dec 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very friendly and helpful staff
Stayed 3 nights in May 2024

10/10 Excellent

Leila

Very friendly and helpful staff
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

8/10 Good

Osias

Liked: Staff & service, property conditions & facilities, room comfort
Less than Zurich Staff just ok Concierge doesn’t show interest in what we needed Restaurant staff really good. Food good
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Clean hotel. Public areas recently redone. Clean and modern. Conveniently located. Stayed in other Geneva hotels and MO is my preference
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The service was impeccable. Beautiful hotel. Good food.
Stayed 2 nights in Jul 2023

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welllocated
Stayed 1 night in Jun 2024

10/10 Excellent

kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Everyone was nice and helpful. Perfect location. Room was quiet and the a/c was great. Highly recommend!
Stayed 7 nights in Jun 2022

10/10 Excellent

Corina

Liked: Cleanliness
Enchanting, perfect, service beyond expecation, the view to the Rhone, worth the money.
Stayed 2 nights in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Geneva. Staff were incredible. An amazing experience. My thanks to the staff of the hotel.
Stayed 1 night in Sep 2022

10/10 Excellent

MINGYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful

great experience & kindly staff. 5 stars
Stayed 3 nights in Mar 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars in every way. Every member of the staff was warm and friendly and extremely professional.
Stayed 3 nights in Feb 2023

10/10 Excellent

Amnon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 out of 10 excelent experience

Frequent traveler, first time staying with the chain, and sure will try to be back. excellent experience throughout. cleanliness prefessionalism and hospitality 10 out of 10
Stayed 3 nights in Apr 2024

8/10 Good

obrad

Liked: Staff & service, amenities
Facility is old, doesn’t match other Mandarin Oriental hotels. Very nice hotel Menager. They have problems with pipes, so there are noises at night. Price and quality don’t match.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rasmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As good as it gets

The Mandarin Oriental hotel in Geneva did not dissapoint in anyway. It is a class act hotel with the right amount of focus on the guest and the service - it is not “too much” and definately not “too little” - it is just perfect and hit bulls-eye. Location-wise it is in walking distance to the old town and other tourist attractions. A warm recommendation to the entire team and Giuseppe.
Stayed 2 nights in May 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandarin Oriental deserves every star they have. they are professional and demonstrate their hospitality experience and excellence at its best. details, details, details. every one is well trained and know what they do and when to do it. the hotel is well located and at walking distance from most places you will need to go to.
Stayed 4 nights in Nov 2023