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"The Elista Hotel is a beautiful boutique style hotel located near the water. I am sure this hotel is very popular doing the summer season however, my stay was during off-season and there weren’t very many people around or things to do. I can’t take away from how beautiful the Elista Hotel is and how clean and spacious my room was. The bed was super comfortable and the huge big screen TV was a nice plus. The hotel is beautifully decorated. I believe they have a resident dog who barked at me during my arrival, but then he calmed down. I’m not a dog person, but I’m sure people who like pets will probably like this dog. The front desk staff member who helped me check-in was sweet and kind. She had a warm smile as she greeted us and made us feel very welcomed. The other staff member Ali who helped us was also amazing. The complimentary breakfast was delicious. As I mentioned, the hotel is on the water, so I’m sure during the season it’s is a great place to be. There are several restaurants and a grocery store nearby. "

"This hotel was beyond filthy. The second I walked into the room, the stench hit me. The bathroom was revolting – mold all over the tiles, a disgusting shower, and a toilet that looked like it hadn’t been cleaned in months. It was so nasty I didn’t even want to touch anything. For the money I spent, I expected at least a clean room, but instead I got this dump. I felt dirtier after staying here than before I checked in. They “changed” our room the next day, but guess what? It was just as filthy. Nothing improved. On top of that, the staff was rude, dismissive, and completely unprofessional. Zero customer service, zero care for guests. This was hands down the worst hotel experience I’ve ever had. Stay far, far away from this place. Total waste of money and a disgusting nightmare. 1* hotel!!!!"