Search Hotels Near Gotenyama Garden, Tokyo

"The room was clean and can notify if there was no need to clean. Staff was hospitable and tried their best to assist. English was not always very good. I didn’t have breakfast as part of my plan but found a City Bakery close by that served breakfast and had a wide variation and choices. Did not use hotel laundry. A few points: The hot water pot directions how to use was non-exists t and once heated, if left alone a bit, the water disappeared. Clock in the room the last 2 days was not giving correct time. Could not figure out how to turn on the tv. Button never turned it on. Did not call reception as was not much in the room to watch tv. Did try 2-3 times. Never figured it out or whether it was broken."

"The hotel lobby is on the second floor and is accessible only by escalator. No staff available to assist with the luggage which is rather unsafe for the guests especially with big heavy luggage to carry to the hotel lobby."

"We stayed on the louge floor snd the service was impeccable."

"Our room was clean. Property was in good condition. Shinagawa Station was within walking distance. Good hotel for the price. "

"Yes breakfast was great ,the room was very clean and comfortable would definitely stay again."

"The breakfast menu was very limited versus other Mitsui garden inns. No fresh fish, limited Japanese side dishes, only omelets with no option to get prepared other ways, etc. staff was not very friendly. I did not want to ask for help. Too grumpy. I would not buy breakfast next time. "

"A brand new hotel with the upscale look and all the amenities you can want! The room was very clean and the staff were pleasant. I stayed 2 nights only but wished i stayed much longer. Very convenient hotel with restaurants and cafes downstairs. Would definitely come back again. A+"

"Didnt try to eat at their restaurant "

"Clean room / staff / breakfast"