Estimado Arnaud,Gracias por compartir su experiencia con nosotros , por elegirnos para su descanso Saludos cordiales, Lidia Noda Directora Gloria Thalasso & Hotels

Estimado Orlando,¡Gracias por compartir su experiencia con nosotros y por elegirnos para su descanso¡ Agrademos sus bonitas palabras sobre nuestro personal.Esperamos recibirles pronto nuevamente.Saludos cordiales,Lidia NodaDirectoraGloria Thalasso & Hotels

Estimada Joyce,¡Gracias por compartir su experiencia con nosotros y por elegirnos para su descanso¡ Agrademos sus bonitas palabras sobre nuestro personal, la habitación y la comidaEsperamos recibirles pronto nuevamente.Saludos cordiales,Lidia NodaDirectoraGloria Thalasso & Hotels

Lieber Lars,Wir möchten uns herzlich für Ihr Feedback bedanken. Es tut uns sehr leid zu hören, dass Ihr Aufenthalt bei uns nicht Ihren Erwartungen entsprochen hat und insbesondere die Lautstärke in verschiedenen Bereichen unseres Hauses für Unannehmlichkeiten gesorgt hat. Wir verstehen, dass eine ruhige und entspannte Atmosphäre wesentlich für einen angenehmen Aufenthalt ist, und bedauern zutiefst, dass wir in diesem Punkt nicht liefern konnten.Die von Ihnen angesprochenen Punkte haben unsere volle Aufmerksamkeit. Wir nehmen das Feedback unserer Gäste sehr ernst und sehen es als Chance, unseren Service und unsere Einrichtungen zu verbessern. In Bezug auf den Lärm im Esssaal und in den Fluren werden wir sofortige Maßnahmen prüfen, um die Akustik zu verbessern und damit die Geräuschkulisse zu reduzieren. Dazu gehört möglicherweise die Anpassung der Einrichtung und Dekoration, um den Schall besser zu absorbieren, sowie die Überarbeitung unserer Abläufe, um Störungen zu minimieren.Was die Lärmbelästigung in den Zimmern und im Spa-Bereich betrifft, so werden wir ebenfalls die Situation genau untersuchen. Wir werden prüfen, ob zusätzliche Schallschutzmaßnahmen erforderlich sind, um die Privatsphäre und Ruhe unserer Gäste zu gewährleisten. Unser Ziel ist es, sicherzustellen, dass alle unsere Gäste sich entspannen und erholen können, ohne durch externe Geräusche gestört zu werden.Bitte seien Sie versichert, dass wir Ihr Feedback sehr ernst nehmen und entsprechende Schritte unternehmen werden, um die genannten Probleme anzugehen. Wir hoffen, dass Sie uns in Zukunft eine weitere Chance geben, um Ihnen zu zeigen, dass wir in der Lage sind, ein ruhiges und erholsames Erlebnis zu bieten.Falls Sie weitere Anliegen haben oder über Ihren Aufenthalt sprechen möchten, zögern Sie bitte nicht, sich direkt an uns zu wenden. Wir sind hier, um zu helfen und sicherzustellen, dass alle unsere Gäste einen angenehmen Aufenthalt erleben.Mit freundlichen Grüßen,

Estimada Ana Rita,Lamentamos sinceramente que su experiencia no haya cumplido con sus expectativas. Agradecemos sus comentarios y nos comprometemos a mejorar en los aspectos mencionados. Esperamos tener otra oportunidad para ofrecerle una estancia más agradable.Atentamente,

Estimada Carolina,¡Gracias por compartir su experiencia! Nos alegra que haya disfrutado del trato del personal, las vistas, y la ubicación de nuestro hotel. Tomaremos en cuenta tus comentarios sobre la calidad de la comida y las camas para mejorar. ¡Esperamos verle de nuevo!Saludos cordiales,

Dear Julian,Thank you for sharing your positive experience! We're delighted to hear that you enjoyed your stay with us. If there's anything specific you loved or any suggestions you have for us to make your next visit even better, please feel free to let us know. We look forward to welcoming you back for another wonderful stay in the future!"Warm regards,

Dear Sinead,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found your experience at our hotel to be relaxing.Ensuring our guests feel relaxed and at ease during their stay is one of our top priorities, so it's wonderful to know that we were able to provide you with a tranquil atmosphere.We hope to have the pleasure of welcoming you back for another relaxing stay in the future. If there is anything specific you enjoyed or anything we can do to further enhance your experience next time, please feel free to let us know.Warm regards,

Lieber Christoph,herzlichen Dank für Ihre wunderbare Bewertung und dass Sie bereits zum zweiten Mal unser Gast waren! Es freut uns sehr zu hören, dass Sie einen rundum erholsamen Aufenthalt bei uns hatten und sich bei uns wohlgefühlt haben.Mit freundlichen Grüßen,Lidia NodaHotel Managerin

Thank you for taking the time to share your experience. We are thrilled to see that you enjoyed your time at the hotel. May I take this opportunity to thank you personally for the very high scores you have awarded us across all departments within the Hotel.Kind regards, Amanda

Dear Timo,Thank you very much for choosing us.We are glad to hear that you have a nice stay with us.We will pass on your elevator improvement comments to our maintenance team.We hope to see you soon.Warm regards,

Dear Harry,Thank you for taking the time to share your opinion on Hoteles.comWe look forward to serving you better in the future.Best regards,Lidia NodaGloria Thalasso & Hotel ****Directora/Hotel Manager

Dear Ingegerd,Thank you for taking the time to share your opinion on Hoteles.comWe look forward to serving you better in the future.Best regards,Lidia NodaGloria Thalasso & Hotel ****Directora/Hotel Manager

Dear Berthod,,Thank you for taking the time to share your opinion on Expedia.We look forward to serving you better in the future.Best regards,Lidia NodaGloria Thalasso & Hotel ****Directora/Hotel Manager

Dear Filippo,thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards Sincerely, Lidia NodaHotel Manager Gloria Thalasso & Hotels

Estimada Uchenna,Gracias por su reseña ,lamentamos sinceramente saber que no quedó satisfecho con nuestro servicio.La satisfacción de nuestros huéspedes es muy importante para nosotros y nos tomamos muy en serio su valoración. Nos disculpamos sinceramente por cualquier inconveniente que haya podido tener durante su estanciaAtentamente,Lidia NodaDirectora.Gloria Thalasso & Hotel****

Dear Joel,thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards Sincerely, Lidia Noda Hotel Manager Gloria Thalasso & Hotels

Dear Torgeir,Thank you for your feedback. We're glad you enjoyed most aspects of your stay, including our all-inclusive offerings. However, we apologize for the cleanliness issue with your room. We'll address this with our housekeeping team to ensure it doesn't happen again. We appreciate your understanding and hope to welcome you back for a better experience in the future.Best regards,

Dear Ralf,Thank you for sharing your feedback! We're thrilled to hear that you were amazed by our entertainment staff for the kids. Providing enjoyable experiences for our young guests is a top priority, and we're delighted that our team made a positive impression. We hope to welcome you and your family back for more memorable moments in the future!Best regards,

Dear Leigh,Thank you for taking the time to share your detailed feedback on Expedia we'll certainly take your feedback into consideration to enhance our housekeeping control.Thank you again for your review and for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,Lidia NodaHotel Manager.Gloria Palace San Agustin Thalasso & Hotel

Dear Guest,thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards Sincerely, Lidia Noda Hotel Manager Gloria Thalasso & Hotels

Dear Johan,thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards Sincerely, Lidia Noda Hotel Manager Gloria Thalasso & Hotels

Dear Mina,thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards Sincerely, Lidia Noda Hotel Manager Gloria Thalasso & Hotels

Dear Dairis,thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards Sincerely, Lidia Noda Hotel Manager Gloria Thalasso & Hotels

Dear Jimmy,thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards Sincerely, Lidia Noda Hotel Manager Gloria Thalasso & Hotels

Dear Guest,thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards Sincerely, Lidia Noda Hotel Manager Gloria Thalasso & Hotels

Dear Lucie,thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards Sincerely, Lidia Noda Hotel Manager Gloria Thalasso & Hotels

Dear Judith,thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards Sincerely, Lidia Noda Hotel Manager Gloria Thalasso & Hotels

Dear Kristina,thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards Sincerely, Lidia Noda Hotel Manager Gloria Thalasso & Hotels

Dear Dorothee,thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards Sincerely, Lidia Noda Hotel Manager Gloria Thalasso & Hotels

Dear Tony,thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards Sincerely, Lidia Noda Hotel Manager Gloria Thalasso & Hotels

Dear Carl,thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards Sincerely, Lidia Noda Hotel Manager Gloria Thalasso & Hotels

Dear Sheila,thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards Sincerely, Lidia Noda Hotel Manager Gloria Thalasso & Hotels

Dear Darshan,Thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards.Sincerely,Lidia NodaHotel ManagerGloria Thalasso & Hotels.

Dear Patrick,thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards Sincerely, Lidia Noda Hotel Manager Gloria Thalasso & Hotels

Dear Trinethank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards Sincerely, Lidia Noda Hotel Manager Gloria Thalasso & Hotels

Dear John,thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards Sincerely, Lidia Noda Hotel Manager Gloria Thalasso & Hotels

Dear Kalli,thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards Sincerely, Lidia Noda Hotel Manager Gloria Thalasso & Hotels

Dear valued guest,Thank you so much for taking the time to share your wonderful experience at Gloria Palace in Gran Canaria! We are thrilled to hear that you had a fabulous time during your stay with us.It warms our hearts to know that you found our hotel beautiful and that your family room exceeded your expectations with its amazing ocean view. We take pride in providing a comfortable and enjoyable environment for our guests.We're delighted that you enjoyed our pools and that the spa added a touch of relaxation and breathtaking moments to your stay. Our team works hard to create an atmosphere that allows our guests to unwind and make the most of their time with us.Your kind words about our staff are truly appreciated. Our team is dedicated to ensuring that every guest feels welcomed, and it's wonderful to hear that their helpful and friendly service left a positive impression on you.Once again, thank you for choosing Gloria Palace, and we hope to have the pleasure of welcoming you and your family back for another memorable stay in the future. If there's anything specific you'd like to share or if you have any suggestions for improvement, please feel free to reach out. We value your feedback as it helps us continue to enhance the guest experience.Warm regards,The Team at Gloria Palace, Gran Canaria

Sehr geehrter Manuella Maria,Wir möchten uns für Ihre positiven Kommentare bedanken. Viele unserer zukünftigen Gäste werden von Ihrer Erfahrung in unserem Hotel profitieren.Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenJonathan LangeRR.PPGloria Thalasso & Hotels.

Dear Karen,Many sincere thanks for your kind review and recommendation to us. We are very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcome you back very soon. Sincerely,Jonathan LangeRR.PPGloria Thalasso & Hotels.

Dear Rony,Many sincere thanks for your kind review and recommendation to us. We are very happy to hear that our services made such a positive impression and that you had a memorable experience. Thank you once again for choosing to stay with us and we look forward to welcome you back very soon. Sincerely,Jonathan LangeRR.PPGloria Thalasso & Hotels.

Dear Hendrik,Thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards.Sincerely,Lidia NodaHotel Manager.Gloria Thalasso & Hotels.

Dear guest,Thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards.Sincerely,Jonathan LangeRR.PPGloria Thalasso & Hotels.

Dear guest,Thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards.Sincerely,Jonathan LangeRR.PPGloria Thalasso & Hotels.

Dear guest,Thank you for choosing Gloria Thalasso & Hotels as your holidays destination and for your feedback which helps us to keep improving our standards.Sincerely,Jonathan LangeRR.PPGloria Thalasso & Hotels.

Tack så mycket för din recension av vårt hotell. Vi är glada över att du hade en trevlig vistelse hos oss och att du uppskattade vår bekvämlighet, stora poolterrass och den vackra utsikten över Atlanten och omgivningen. Vårt dedikerade team arbetar hårt för att säkerställa att våra gäster har en minnesvärd vistelse, och vi är glada över att du har märkt deras serviceinriktning.Vi är medvetna om de utmaningar som kan uppstå under tider med många gäster, särskilt när det gäller att tillhandahålla brickor med vissa rätter i restaurangen. Vi försöker ständigt förbättra våra tjänster och tar din feedback på allvar.Vår frukost och middag är högt uppskattade av våra gäster, och vi är glada att du tyckte om dem. När det gäller underhåll av kaffemaskiner och inventarier, kommer vi att arbeta på att förbättra detta område för att säkerställa en mer smidig upplevelse för våra gäster.Vi är glada över att du njöt av vår stora och trevliga poolterrass med alla dess faciliteter, även om vi beklagar de underhållsproblem du nämnde. Vi kommer att ta itu med dessa frågor för att säkerställa att våra gäster har en bekväm och säker vistelse.Avslutningsvis vill vi tacka dig för att du delade dina tankar med oss, och vi hoppas att du kommer att välja att bo hos oss igen i framtiden. Vi strävar alltid efter att erbjuda våra gäster den bästa möjliga upplevelsen, och din feedback hjälper oss att uppnå detta mål. Tack än en gång för att du valde vårt hotell och för att du tog dig tid att skriva denna recension. Vi ser fram emot att välkomna dig tillbaka snart.