Residences in Grand Est

"Friendly staff, clean room, great breakfast (although the croissants and pain au chocolat were over cooked). Parking was good, and as we were using this as a stop off on our way to the alps, the hotel is ideally placed"

"Beautiful spacious room and bathroom, crisp white bed linen and towels wonderful helpful friendly staff. Facilities exceptional. Old town magical wish I had more time to enjoy."

"Excellent staff, vey friendly and helpful in the perfect location "

"Great room, amazing location and breakfast was perfect. "

"Cannot say enough about our stay here. We stayed just after Christmas for a couple nights and I know it’s crazy but the hotel staff made us feel like we were the only guests staying there. So much care was taken to make us feel special and welcome, from check-in to meals in the hotel to daily greetings with staff throughout the hotel. It is also whimsically decorated at Christmas with lots of attention to detail. The rooms were small but comfortable and super well appointed. We wanted for nothing! Love this hotel and will certainly stay again! "

"Loved it! Hotel is very well situated. Clean and quiet. Room was tiny but well appointed. Service was great. "

"Perfect location! The hotel restaurant was amazing! The staff were so helpful! I would stay again! "

"Staff was courteous"

"Room was lovely - great size, nice decor and a balcony overlooking the main plaza (the longest in France!). Spotlessly clean and staff that were very helpful and on hand. Only disappointment was that the breakfast was served across int he Best Western hotel due to the Hotel Bristol Reims kitchen refit, but it was a fabulous breakfast so worth the 30m walk out from the hotel!"