Khách sạn Granite City

"The room I was given was right next to the lobby and when I get in the room it looked like someone had already been in there. The toilet was not clean. Before I got settled, the clerk came & told me he could give me a room further from the lobby. It looked like it had been cleaned, but there were wet wash cloths sitting on the 2 soap dishes is the shower like they got interrupted while cleaning or forgot to take them out of the shower when they finished cleaning it."

"The front desk staff was helpful and welcoming. My family and I would stay here again."

"Very clean and comfortable. The staff was very kind. The bed was comfortable and I loved that it was a platform bed. You coukd eat off the floors it was so clean. I will definitely stay there again. Oh and the decor was very cool."

"This is the worst VRBO our family has ever stayed at. Host changed the duplex a couple of hours before our arrival. The new unit was uncleaned with some linens still wet in the washing machine. It had a room that had no light, old moldy food, cabinets without fronts, windows without coverings, a screen door ripped off, & beds that were very nasty and stained. Garbage wasn’t taken out from the last guest. They only provided 3 towels (that need to be washed) when we reserved for 6. Host absolutely...

"Lobby was under remodeling, No Coffee!! No breakfast. Hot tub totally closed! These are things that should have been noted. Very dissappointed!"

"Needed better pillows and bedding."

"location & airport shuttle and extended parking"

"Nên chọn phòng gần thang máy vì phòng xa thang may di chuyển rất cực với hành lý và thảm dày"

"The breakfast was good. We had to constantly ask for towels"

"Hotel was clean and staff were all very friendly."

"It was good"

"Staff said the pool was open until ten. We waited hours for the gentleman who were drinking to leave so the kids could swim. Went down and it was closed at 8. The offered to let us swim at the hotel next door. That hotel had people who were outside incredibly obnoxious and clearly were living at the hotel-no thanks. How’s there not a fan in the bathroom? Trash can was missing."

"The shampoo"

"For such a grand place, it felt like a old place to stay at. Staff try but communication is lacking. Expect to make a few calls to service and eveb then reche k bill. No coordination between hotel and ammenities."

"Hotel was stunning, breakfast was amazing and the location was perfect!"

"Absolutely WONDERFUL customer service. All employees were extraordinarily kind, helpful, and accommodating. Rooms were nice, breakfast was good. This was also a wonderful, quiet location. Highly recommend!"