Khách sạn Gray Summit

"Felt safe and comfortable. Only hangup was that front desk insisted on me giving them a credit card and was charged $25 "because I had a prepaid reservation." Desk person did not speak clear English and did not adequately explain the charge. I have never had this happen at other hotels.. I understand they could require payment method to be available in case there were damages, but the charges should be reversed if there were no damages incurred. I extended our stay by one day directly at the...

"Staff was very helpful and welcoming. The complimentary breakfast was fresh and very good."

"Very nice hotel. Lots of amenities and very clean."

"1"

"Excellent in all areas….. Highly recommend."

"Excellent place to stay."

"Absolutely beautiful property, such a unique looking hotel. The parking garage was a big help keeping my car safe during storms!"

"i don't have any complaints of anykind"

"Very comfortable and conveniently located! Clean and friendly front desk!"

"The room only had decaf coffee and nobody could seem to find any regular coffee. Feeding me decaf is a cruel thing. The staff were on this and were helpful other than not being able to find it. The pool was down and I didn’t know about this beforehand. The staff at the front desk did offer a solution to use the pool in the neighboring hotel which was owned by the same entity. The bathroom in the room with the king size bed sounded like a freight train, the walls were badly in need of...

"All around good time"

"What a nice stay! Decent breakfast in a very cool town. I was there for a concert about Friday and stay for 2 days at the St Louis Factory which is like a mile and a half away wish I could have checked it early but it was raining like crazy everything else was perfect. Except for an Uber driver that had nothing to do with the hotel who rifled me around the whole town to charge extra obviously he didn't get the money have a nice day everyone :-)"

"Great staff, clean and efficient. I didn’t arrive until late so they were very accommodating with letting me have a late check out. I wish breakfast was served later though."

"No microwave in the room unfortunately but there’s one in the hall. It was decently clean and the staff was nice"

"We had a unique experience living in apartment type room having kitchen, hall and bed together. Good for going longer days. Best part was having breakfast included."

"breakfast was great"

"The staff was so personable. As far as amenities go… it’s just basic. However, I do believe there was mold built around the air conditioning units in my suite…"

"The room was large and clean. King bed was comfortable. The staff that checked us in after 10pm were very helpful and friendly as were the morning staff. Shower was decent with adjustable shower head and decent pressure. Location seemed safe, although we weren't here very long. The breakfast, however, was one of the worst we have had on an almost 3 week road trip. We don't expect anything super from free breakfasts in hotels but this was not up to par. They had brown bananas, dry biscuits...

"I liked the staff and the hot tub"