Tìm Condo tại Grays

"Bathroom sink was clogged water drain was slow. Hotel charged me $28 for early checking in at 10am even when the room was reserved and available. I am not happy about this. I need my extra charged $28 back."

"Stayed at multiple Premier Inns throughout the week- no issue with any of the staff until checking in here. The receptionist required my passport and a whole lot of personal information, including my reason for being in the country, none of which any of the other receptionists required. When I questioned this, the receptionist became very short with me, wouldn’t answer my questions, and overall was very unpleasant to deal with. Her manager then came to assist her and did nothing to help the...

"Its location can't be beat for theatre-going in and around Covent Garden, or for convenient connections on Central Line or buses on Kingsway. Very clean, modern interiors, with surprising bar/restaurant ambience in the lobby. Breakfast (extra cost for since I just booked room-only) was very extensive and set me up for a long day of shopping and sightseeing. The room (a double with window) was... quirky. I don't know how unique its layout is to other rooms in its class, but I sure had to be...

"The staff was amazing, from Vi helping me with my room change after I extended my stay to another lovely staff member finding my business credit card and personally bringing it to my room. Super amazing and accommodating! However, when I was at dinner, one of your staff members made a rude side comment about how much I was eating. At first, I thought it was another patron, but finding out it was actually a member of your staff was extremely disheartening. I’m currently recovering from an eating...

"Great location and facilities but the hotel ask you to pay £25 extra to stay in the communal areas after the 10am checkout. You expect to pay a late checkout fee to keep your room, but not the communal areas. They refuse to review this policy even though the downstairs area had very few guests. Won’t be returning."

"When I booked The July I didn't know precisely how good the location of this hotel is. Steps from the theatre district, a few more to Buckingham Palace and also close to St. James Park, Hyde Park and Green Park! We also walked to Fortnum and Mason, only 25 minutes. It's around the corner from Victoria Station if you're taking the tube. The room was comfy and spacious and had little touches like a few books to read (also a kitchen!). The restaurant has a good breakfast on offer and we also dined...

"Great property. Great location!"

"Very comfortable hotel in a fabulous location."

"The location is perfect!! The property is connected to the train station and buses are right out the front door. The beds were super comfy and nice selection of pillows. Nice touch with the no charge mini bar and snacks. The bar/restaurant onsite was wonderful. Highly recommend."

"Staff was outstanding, restaurant was okay, we would definitely stay there again"

"The room was spacious. Have enough amenities like"

"Perfect for a short stay in London, in a central location near King’s Cross, Russel Square, SOAS, British Museum, etc. The only improvement to the basic room with a King/Queen size bed I’d suggest: a better screen/curtain for the shower, to prevent water splashing outside the shower area."

"We paid a bit more on arrival to get a bigger room but our first impression was that the space was shabby: The woodwork was scratched and faded, the material on the chairs was cracked. The wardrobe was a nice size but the three drawers were unusable as they were blocked from opening by the bed (which could not be moved).As others have said in their reviews, the bathroom, while clean, is extremely small. Only one button to flush the toilet worked and when we turned on the towel rail we came back...