Search Residences in Great Burstead and South Green

"The staff were efficient,the room pleasant however, overlooking the railway line at the rear of the hotel meant that the trains and tube running all night were extremely noisy. Ear plugs were provided but made little difference. Breakfast was good but because of the modern, flashy, seating area, there are plenty of seats but not enough tables leading to numerous business types precariously balancing plates, bowls and cups of coffee on their knees while eating. The breakfast area looks lovely but in reality is ill thought out and impractical. I think perhaps this hotel is aimed at a younger more trendy clientele than I fit into."

"Room was perfect. Only complaint with it, is would be nice if doors were better sound insulated as you can hear everyone that walks past talking and even heard cleaners at 10am hoovering the corridor etc. Also eventhough spa amenities close at 10pm, I was disappointed that at 9.28 they closed the Jacuzzi to empty it out, all amenities should close minimum 10 minutes before and atleast have some sort of warning by staff to be aware. Missed out on jacuzzi because of this."

"Kalid deserves a pay rise he is exceptional!!! A star and an absolute representation of your beautiful hotel!! You should really take steps to further his career - I would highly recommend that as it’s not often I come across people with that business flare and understanding of the customer and our needs He made our stay my finance and baby daughter like they were the most important people in the hotel and I couldn’t have asked for more Thank you gantry we will be back"

"Stayed for one night while attending a concert at the O2 and it was exactly what we needed. Great location right next to the airport, with friendly staff and a clean, comfortable room. The bed was spot on after a long day. There’s a bus stop just around the corner which made getting to the venue really easy, especially as the tubes were on strike at the time. Ideal for a short stay and would happily return."

"Great hotel, easy check in and out, great foyer and restaurant downstairs, clean rooms, great stay overall"

"very friendly staff, comfortable bed and good breakfast all in perfect location"

"Excellent first from the moment we arrived to the moment we left Courteous helpful staff at check in, pleasant bar area with friendly helpful staff Delicious roast for lunch and probably the best help yourself quality breakfast we have had with a large selection "

"Great little spot for the Money. Clean, Warm and comfortable. Food in the Pub is good too."

"Room was clean staff good we were put in aroom were the window was locked we asked for key to open at times they said no as it was a safety risk that window being locked was a major concern as a fire hazard very dissatisfied wit this"