6/10 - Được
Christine
Đi cùng bạn đồng hành
08/06/2025
Không thích: Tiện nghi, dịch vụ
We were able to check in early and got settled in our room. Since it was a Thursday, I didn't know that a lot of their amenities were closed (restaurant for lunch, tiki bar, fire place on the water, Jack's Shack). We went into town and got some food and came back. We laid out by the water and eventually got ready for dinner. I was surprised by my now fiancee at our engagement at sunset! We were so happy and excited for our dinner at the Halyard. When we first arrived, we were congratulated and brought to our seat. I asked if we were able to sit outside and they said unfortunately the table was reserved and they only had inside available. I was disappointed because I saw many more open tables available outside. My fiancee and I were so disappointed with the inside service we received from that point on. We were not attended to for over 30 mins and were rushed to complete our drinks and food order. The table across from us were attended to the entire night and we had to ask our server constantly to come over to us to order another round of drinks. My fiancee ordered a steak that he asked for medium and came out well done and just charcoal. He tasted char from the steak and it did not sit well with him all night. The entire night felt rushed and disappointing. Right before paying, we were compensated 1 drink as a congrats. I felt horrible from this dinner experience of what was supposed to be a happy moment for us. I'm not sure if I would ever stay here again.
Christine
Lưu trú 1 đêm vào Tháng 6, 2025
