Skip to Main Content.
List your propertySupportTrips
Member discount illustration
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Sign up, it’s free
Feedback

Hakone Hotel

4.0 star property
Lakefront hotel with 2 restaurants and bar/lounge

Choose dates to view prices

Photo gallery for Hakone Hotel

View from property
View from room
Lounge
Public bath
View from room
Hakone Hotel, near Hakone Shrine, offers a peaceful retreat with two hot springs and an indoor mineral onsen. Relax in the garden between meals at either restaurant. Guests appreciate the helpful staff and free WiFi throughout.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
The current price is 5.591.581 ₫
7.124.606 ₫ total
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Junior Suite

1 bedroom, in-room safe, individually furnished, desk

Junior Suite

  • Sleeps 2

View all photos for Double Room with Lake View, Non Smoking

Double Room with Lake View, Non Smoking | 1 bedroom, in-room safe, individually furnished, desk

Double Room with Lake View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Private bathroom
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Balcony and Lake View, Non Smoking

Suite with Balcony and Lake View, Non Smoking | 1 bedroom, in-room safe, individually furnished, desk

Suite with Balcony and Lake View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
  • 83 sq m
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room with Lake View, Non Smoking (Upper floor)

Superior Twin Room with Lake View, Non Smoking (Upper floor) | 1 bedroom, in-room safe, individually furnished, desk

Superior Twin Room with Lake View, Non Smoking (Upper floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Fridge
LED TV
Separate bedroom
Private bathroom
Hairdryer
  • 38 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Fourth Room with Lake View, Non Smoking

1 bedroom, in-room safe, individually furnished, desk

Premium Fourth Room with Lake View, Non Smoking

Highlights

Balcony
Separate dining area
Individually furnished
Air conditioning
Heating
Fridge
LED TV
Separate bedroom
  • 110 sq m
  • Lake view
  • Sleeps 6
  • 4 Single Beds

View all photos for Premium Fourth Room

1 bedroom, in-room safe, individually furnished, desk

Premium Fourth Room

  • Sleeps 4

View all photos for Double Room with Lake View, Non Smoking with French Dinner at 6 Pm

1 bedroom, in-room safe, individually furnished, desk

Double Room with Lake View, Non Smoking with French Dinner at 6 Pm

  • Sleeps 2

View all photos for Moderate Twin Room-Non-Smoking

1 bedroom, in-room safe, individually furnished, desk

Moderate Twin Room-Non-Smoking

  • Sleeps 3

View all photos for Superior Twin Room (Upper floor)

1 bedroom, in-room safe, individually furnished, desk

Superior Twin Room (Upper floor)

  • Sleeps 2

View all photos for Japanese-Style Room-Non-Smoking

Coffee and/or coffee maker

Japanese-Style Room-Non-Smoking

  • Sleeps 6

View all photos for Moderate Twin Room, Non Smoking

Moderate Twin Room, Non Smoking | 1 bedroom, in-room safe, individually furnished, desk

Moderate Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Fridge
LED TV
Separate bedroom
Private bathroom
Hairdryer
  • 33 sq m
  • Partial lake view
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Superior Twin Room with Lake View, Non Smoking

Superior Twin Room with Lake View, Non Smoking | 1 bedroom, in-room safe, individually furnished, desk

Superior Twin Room with Lake View, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Fridge
LED TV
Separate bedroom
Private bathroom
Hairdryer
  • 36 sq m
  • Lake view
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Junior Suite with Balcony and Lake View, Non Smoking

Junior Suite with Balcony and Lake View, Non Smoking | 1 bedroom, in-room safe, individually furnished, desk

Junior Suite with Balcony and Lake View, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
LED TV
Separate bedroom
  • 56 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Japanese style Room with Lake View, Non Smoking

1 bedroom, in-room safe, individually furnished, desk

Japanese style Room with Lake View, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Free extra futon mattress
  • 89 sq m
  • Lake view
  • Sleeps 6
  • 2 Single Futons

View all photos for Junior Suite With Balcony

1 bedroom, in-room safe, individually furnished, desk

Junior Suite With Balcony

  • Sleeps 1

View all photos for Japanese-Style Room With Lake View-Non-Smoking

Dining

Japanese-Style Room With Lake View-Non-Smoking

  • Sleeps 6

View all photos for Suite With Lake View

1 bedroom, in-room safe, individually furnished, desk

Suite With Lake View

  • Sleeps 2

View all photos for Moderate Twin Room

1 bedroom, in-room safe, individually furnished, desk

Moderate Twin Room

  • Sleeps 2

View all photos for King Room with Lake View

1 bedroom, in-room safe, individually furnished, desk

King Room with Lake View

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, in-room safe, individually furnished, desk

Superior Twin Room

  • Sleeps 2

You may also like

Ad
[D] 2 Queen Beds + Small raised space (Dog Friendly) / Max. 6 people, Non Smoking | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher

Rakuten STAY TERRACE Hakone Kowakudani

Kowakudani
  • Kitchen
  • Washer
  • Dryer
  • Parking included
9.6 out of 10, Exceptional, 85 reviews
The price is 7.921.341 ₫
8.764.731 ₫ total
12 Nov - 13 Nov
Rakuten STAY TERRACE Hakone Kowakudani
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
65 Hakone Hakone-Machi, Kanagawa, Hakone, Kanagawa-ken, 250-0521

What's nearby

  • Hakone Ekiden Museum - 3 min walk - 0.3 km
  • Lake Ashi - 6 min walk - 0.6 km
  • Hakone Shrine - 6 min drive - 2.7 km
  • Hakone Kowakien Yunessun - 18 min drive - 7.4 km
  • Hakone Open Air Museum - 19 min drive - 7.8 km

Getting around

  • Kowakidani Station - 9 min drive
  • Hakone Miyanoshita Station - 11 min drive
  • Tokyo (HND-Haneda) - 96 min drive

Restaurants

  • ‪箱根神社 お休処 (権現からめもち) - ‬5 min drive
  • ‪Bakery & Table 箱根 - ‬18 min walk
  • ‪カフェ湖紋 - ‬2 min walk
  • ‪芦ノ湖 ラ・テラッツァ (La Terrazza) - ‬3 min drive
  • ‪cafe KOMON 湖紋 - ‬2 min walk

About this property

Hakone Hotel

Upscale hotel near Lake Ashi
Near Hakone Shrine, Hakone Hotel provides an indoor mineral hot spring (onsen), a garden and a bar. For some rest and relaxation, visit the 2 hot springs. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi.
Other perks include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), hot springs on-site and a front desk safe
  • A banquet hall, a vending machine and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All rooms are individually furnished, and have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
More amenities include:
  • Bathrooms with separate baths/showers and toilets with electronic bidets
  • Wardrobes/cupboards, fridges and coffee/tea makers

Similar properties

Exterior

The Prince Hakone Lake Ashinoko

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 808 reviews
The price is 5.864.901 ₫
7.470.415 ₫ total
1 Dec - 2 Dec
The Prince Hakone Lake Ashinoko

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,500 to 3,500 for adults and JPY 900 to 2,100 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • 2 hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • On a lake

Spa

  • 2 hot springs
  • Hot springs open from 2:00 PM - midnight
  • Hot springs water temperature - 41 ºC
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1923
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - midnight
Front desk staffed during limited hours
Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 3500 to 3500 for adults and JPY 900 to 2100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 2:00 PM to midnight
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Guests with tattoos are not able to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hakone Hotel
Hotel Hakone
Hakone Hotel Machi
Hakone Hotel Hotel
Hakone Hotel Hakone
Hakone Hotel Hotel Hakone

Frequently asked questions

Is Hakone Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hakone Hotel?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Hakone Hotel on 30 Nov 2025 start from 5.591.581 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hakone Hotel?

Self-parking is free at this property.

What time is check-in at Hakone Hotel?

Check-in start time: 3 PM; check-in end time: 11 PM.

What time is check-out at Hakone Hotel?

Checkout is at 11 AM.

Where is Hakone Hotel located?

Situated on a lake, this hotel is within a 10-minute walk of Hakone Karakuri Museum and Lake Ashi. Hakone Ekiden Museum and Hakone Checkpoint Museum are also within 5 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hakone Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 344 out of 690 reviews
Rating 8 - Good. 243 out of 690 reviews
Rating 6 - Okay. 79 out of 690 reviews
Rating 4 - Poor. 18 out of 690 reviews
Rating 2 - Terrible. 6 out of 690 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

FERNANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a very nice view, the staff is really nice. The beds are a little stiff but that is very general in Japan.
Stayed 1 night in Oct 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scenic view
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Onsen was great!
Stayed 3 nights in Apr 2025

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
We were greeted warmly at the door as we emerged from our taxi during a rainstorm. The hot springs were invigorating. The view of Lake Ashi was outstanding. And the location was unbeatable, just steps away from the Lake Ashi ferry.
Stayed 1 night in May 2025

10/10 Excellent

Juihsiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with great staff and excellent service. Really enjoyed our short stay at this wonderful hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fabulous place to stay!

We were pleasantly surprised by the quality of this hotel! Incredible views, comfortable and upscale.
Stayed 2 nights in Nov 2022

10/10 Excellent

Kevin K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable hotel with amazing views

Hakone Hotel is an older hotel that is well maintained with the staff creating a beautiful and comfortable atmosphere. The hotel is designed so that all rooms have a view of lake Ashi that is enhanced by a large picture window. We will definitely choose this hotel if we return to Hakone
Example 1 of the view from the room
Mount Fuji can been seen from the room
Example 2 of the view from the room
Hakone Hotel from the cruise ship
Stayed 1 night in May 2024

10/10 Excellent

Deisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a beautiful view of mt Fuji. The only thing I can say that was bad, would be that we were not able to control the heat. The rooms where very toasty.
Stayed 2 nights in Dec 2024

6/10 Okay

Bofei

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is old. The hot spring is too hot
Stayed 1 night in Sep 2024

10/10 Excellent

Cuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Room was very clean and spacious. Hotel is right next to the Pirate cruise ship and Tozan Bus Station.

10/10 Excellent

Saori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel locates right next to Lake Ashinoko and you can see beautiful scenery of the lake and Mt.Fuji. Staff are very professional. We were able to spend a great peaceful time.
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room!
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place! Perfect Location!

The place is amazing. Big room, high ceilings. Great view! On the negative side elevator doesn’t go to the 2nd floor rooms.
Stayed 2 nights in Jun 2024

6/10 Okay

Annie

Liked: Staff & service, amenities, property conditions & facilities
Great location & great view of lake Ashi. Osen was enjoyable & nice. Walkable to river cruise. Didn’t like diner and breakfast that much, very small portions and minimal selections.
Stayed 1 night in Mar 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serene and comfortable

We reserved Junior Suite with a balcony and view of the lake. Our room was spacious and the view was gorgeous. The room was also very spacious and comfortable. Hakone Hotel is walking distance to the Hakone shrine (which is also easily accessible by bus) as well as the Hakone Checkpoint and Onshi-Hakone Park. We highly recommend this hotel!
Stayed 1 night in Mar 2024

8/10 Good

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was going to charge us again for our child even when my reservations that was prepaid showed 2 adults & 1 child. I had to keep insisting even when I showed our booking included a child.
Stayed 1 night in Oct 2024

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hakone Hotel is beautiful. I definitely recommend a lake view room because you can see Mt. Fuji from your room on a clear day! The hotel staff were very nice. English friendly for foreigners. The area is quiet. There are a few places to eat in the area and a short bus ride to the next town for more restaurants and convenience store. We didn’t eat at the hotel restaurant but the hotel bar was nice. If you have the hakone free pass, there is a bus stop right in front of the hotel so it is easy to get to.
Stayed 2 nights in Apr 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel overlooking Lake Ashi. It's conveniently located next to Hakone-machi port where the pirate ship stops. The room we stayed in was spacious with a bathtub and had an excellent view of the lake. Although Mt Fuji was not visible due to cloudy weather, we still had breathtaking views of the other mountains across the lake. There are two hot springs in the hotel for guests. The hotel also has drinks for guests at the lounge in the morning and evening. The restaurant in the hotel serves French food so it was disappointing that we were unable to have some authentic Japanese meals for dinner and breakfast at the hotel. The area is very quiet and there is no convenience store near the hotel. Only one restaurant was open for dinner near the hotel on the day we checked in.

8/10 Good

Alisa

Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely hotel with an amazing view and close to the pirate ship and bus if you plan to do the Hakone loop. The room we had was a good size and had a beautiful lakefront view. The hotel also has a bar and restaurant with an amazing view as well but it is very overpriced. The happy hour had a couple of random drinks and beer on it but no food. The unfortunate part is that there aren’t many other options around so you feel a bit trapped and taken advantage of. The restaurant is huge but requires a reservation be made and it must be done no later than 5pm which seemed silly as the night we were there, only a single table was occupied and it was only 1 person! The price for the entrees were outrageous- so we wouldn’t have eaten there in any event. An average entree was $90 and up from there. Wine we ordered in the bar was $23 per glass. We don’t have a problem paying that although there was only 1 type of wine to choose from. I would recommend the hotel due to the beautiful location and view but they need to improve their offering at the bar and restaurant. Staff at the bar could also be more attentive as they spent more time polishing the glasses then serving people.
Stayed 1 night in Sep 2023

4/10 Poor

FEDERICO

Disliked: Staff & service, amenities, property conditions & facilities
Booked 2 nights at this “great” hotel, only to find there’s no shuttle from the nearest train station. Instead, I endured a cramped 2-hour bus ride to get there. Upon arrival at 14:00, I wasn’t allowed early check-in. Dining options? Hotel restaurants charging $120 per person or nearby spots that only take cash and close at 16:00. Need an ATM? You’re directed to a 7/11 that’s 2 km away—enjoy the walk, or wait for a $1.50 bus each way. The famed baths—allegedly the hotel’s crown jewel—are small and underwhelming. For $260 a night plus an onsen tax, you’d expect large baths with outdoor options, maybe a cold pool or sauna. Reality? Two baths: one tiny with two hot tubs and another slightly better one with jets and an open-air tub. They alternate between men and women in the morning and evening, so you don’t get to choose. The property itself feels like it peaked 40 years ago—lots of wood and bronze—but luxury is more than hardwood floors and marble columns. It’s about service, and here it’s sorely lacking. Guests must hand in their keys when leaving and retrieve them on return, which can take 2–15 minutes depending on staff. Yes, there are plush lounges with stunning Mount Fuji views. But wine? You need to buy a special 500 yen coin to get a measly 60ml from a dispenser. That’s not luxury—it’s a joke. Avoid this place unless you enjoy overpriced mediocrity dressed up as grandeur.
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Sicht auf den See und Mt Fuji. Taxi-, Bus- und Fährenanbindung hervorragend
Stayed 2 nights in Sep 2025

10/10 Excellent

hiroko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に安全でした。
Stayed 1 night in Sep 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hakone Hotel

It was amazing
Stayed 2 nights in Jul 2025

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was good, onsen were so relaxing and rooms spacious. Liked the lounge area! Nice views, unfortunately couldn’t see Mount Fuji while we were there. Breakfast yummy and good vegetarian options. The down side was some of the staff weren’t the most helpful and their English was very questionable. All other hotels we’d been to were able to help with luggage forwarding including to airports but we were told very bluntly to go to a post office and that they couldn’t help with getting our suitcases sent to Haneda airport. We ended up wasting over an hour trying to sort this out with the lovely and very patient post office people using google translate to fill all the Japanese forms when the hotel could definitely helped… pretty appalling customer service for a 4* hotel and at the end of the stay left a bad impression. They didn’t even help with our bags to get down their stairs when we left…
Stayed 1 night in Jul 2025