8/10 Good
Grace
1 Apr 2025
Grace
Stayed 3 nights in Mar 2025
root hakone
3.0 star property
Travelers can unwind with evening drinks at the bar or borrow bicycles to explore the scenic surroundings of Hakone on two wheels
Choose dates to view prices
Photo gallery for root hakone
Root hakone provides a peaceful retreat in Hakone where guests stay connected with free in-room WiFi. After a day of exploration, visitors can relax with a refreshing drink at the bar or borrow bicycles to discover the beautiful scenery around the area.
Reviews
7.87.8 out of 10
Good
Popular amenities
- Free Wi-Fi
- Air-conditioning
- Parking available
- Bar
- Laundry room
Room options
Check availability for these dates
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Basic Shared Dormitory
Basic Shared Dormitory
Highlights
Air conditioning
Heating
Connecting rooms available
Down duvet
Separate bedroom
3 bathrooms
Hairdryer
- 1 bedroom
- Sleeps 1
- 1 Single Bed
View all photos for Basic Twin Room
Basic Twin Room
Highlights
Air conditioning
Heating
Connecting rooms available
Down duvet
Separate bedroom
3 bathrooms
Hairdryer
- Mountain view
- 1 bedroom
- Sleeps 2
- 2 Single Futons
View all photos for Basic Quadruple Room
Basic Quadruple Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Heating
Connecting rooms available
Down duvet
Separate bedroom
3 bathrooms
Hairdryer
- 1 bedroom
- Sleeps 4
- 4 Single Futons
View all photos for Basic Room
Basic Room
Highlights
Air conditioning
Heating
Connecting rooms available
Down duvet
Separate bedroom
3 bathrooms
Hairdryer
Desk
- 1 bedroom
- Sleeps 6
- 6 Single Futons
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About the area
Sengokuhara, a neighbourhood in Hakone, is home to root hakone. Hakone Kowakien Yunessun and Hakone Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Fuji-Hakone-Izu National Park. Check out an event or a game at Fuji Speedway, and consider making time for Fuji Safari Park, a top attraction not to be missed. Relax and indulge in the area's hot springs, or seek out an adventure with mountain climbing nearby. Visit our Hakone travel guide
View more Guest houses in Hakone
Hakonemachi Sengokuhara 343-1, Hakone, Kanagawa, 250-0631
What's nearby
Sengokuhara Onsen1 min walk - 0.0 km
Fuji-Hakone-Izu National Park1 min walk - 0.0 km- Lalique Museum Hakone8 min walk - 0.7 km
- Hakone Village Samurai Museum11 min walk - 0.9 km
- Hakone Venetian Glass Museum18 min walk - 1.6 km
Getting around
- Hakone Miyanoshita Station10 min drive
- Kowakidani Station11 min drive
- Tokyo (HND-Haneda)116 min drive
Restaurants
- じ ねんじょ蕎麦 箱根九十九12 min walk
- The Dining 四季彩13 min walk
- 蔵一1 min walk
- tea salon Orient Express8 min walk
- いろり茶屋14 min walk
About this property
root hakone
Guest house near Lake Ashi
A free daily manager's reception, laundry facilities and a bar are just a few of the amenities provided at root hakone. Stay connected with free in-room WiFi.
You'll also find perks such as:
- Free bike hire, self-parking (surcharge) and express check-out
Room features
All guest rooms at root hakone include comforts, such as air conditioning, as well as
Extra conveniences in all rooms include:
- 3 bathrooms with hairdryers
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transport
- Offsite parking available (JPY 500 per day)
- Uncovered parking on site (JPY 500 per day; includes in/out privileges)
- Limited on-site self parking
Food and drink
- A bar/lounge
- Free daily manager's reception
- Snack bar/deli
Things to do
- Free bicycle rentals
Family friendly
- Laundry facilities
- Snack bar/deli
Conveniences
- Laundry facilities
- Limited-hour front desk
Accessibility
- No lift
More
- Designated smoking areas
Room amenities
Bedroom
- Down comforter
Bathroom
- 3 detached shared bathrooms
- Hair dryer
- Slippers
More
- Air conditioning
- Connecting rooms available
- Heating
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Check-out
Check-out before 10:00 AM
Express check-out available
Special check-in instructions
The front desk is open daily from 3:00 PM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
- Uncovered self-parking fee: JPY 500 per day (in/out privileges)
- Nearby parking fee: JPY 500 per day (1148 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
root hakone Hakone
root hakone Guesthouse
root hakone Guesthouse Hakone
Frequently asked questions
Is root hakone pet-friendly?
No, pets are not allowed at this property.
How much is parking at root hakone?
Self-parking is available for JPY 500 per day.
What time is check-in at root hakone?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at root hakone?
Checkout is at 10:00 AM.
Where is root hakone located?
Located in Sengokuhara, this guesthouse is within a 15-minute walk of Lalique Museum Hakone and Hakone Village Samurai Museum. Sengokuhara Onsen and Kintoki Shrine are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
root hakone Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
6.8
Amenities
8.8
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 9 out of 21 reviews
10 - Excellent
9
Rating 8 - Good. 5 out of 21 reviews
8 - Good
5
Rating 6 - Okay. 3 out of 21 reviews
6 - Okay
3
Rating 4 - Poor. 2 out of 21 reviews
4 - Poor
2
Rating 2 - Terrible. 2 out of 21 reviews
2 - Terrible
2
Reviews
2/10 Terrible
Declan
8 Dec 2025
Disliked: Amenities, property conditions & facilities
Despite the beautiful location of the hotel, the staff and facilities were unfortunately very uninviting. No amenities were given and everything had to be bought at an extra cost. Additionally the hotel bar did not have change so you had to pay with the exact amount if you wanted to get a drink. Finally, the room itself was decent, felt clean but unfortunately the futons were extremely uncomfortable (and I sleep on Japanese futon very often). Don't count out hakone from your trip but I would recommend looking elsewhere if you plan on staying.
Declan
Stayed 2 nights in Dec 2025
8/10 Good
Ryan
28 Oct 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, very fun experience, and clean. We will stay here again for sure
Ryan
Stayed 1 night in Oct 2025
8/10 Good
Chris
27 May 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Good place for an overnight stay.
Chris
Stayed 1 night in May 2024
10/10 Excellent
Kyle
6 Sep 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The futon’s aren’t very thick so it can be a bit uncomfortable if you’re a side sleeper. Other than that our stay was great. The owner, Yudai, is incredible and has an excellent sense of hospitality. When I come to Hakone again this place will be at the top of my list.
Kyle
Stayed 3 nights in Sep 2025
10/10 Excellent
Lakota
5 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar and the rum and cokes made by Ryo-San are the greatest thing known to man!
Lakota
Stayed 2 nights in Nov 2024
8/10 Good
Chris
27 May 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Chris
Stayed 3 nights in May 2025
6/10 Okay
Harry
25 Mar 2024
No towels, no cups and no microwave.
Harry
Stayed 1 night in Mar 2024
4/10 Poor
Luis Iván
9 Jun 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Demasiado lejos, y todo mini
Luis Iván
Stayed 1 night in Jun 2025
10/10 Excellent
Fabien
8 May 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super sejour dans cet établissement
Fabien
Stayed 1 night in Apr 2025
6/10 Okay
tomoki
26 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
標高高めの土地はメンタルには個人的にとてもいい
tomoki
Stayed 5 nights in Aug 2024
8/10 Good
Fabienne
6 Apr 2024
Liked: Staff & service, amenities, property conditions & facilities
La chambre est magnigique, les sanitaires ont encore un certain potentiel
Fabienne
Stayed 2 nights in Apr 2024
10/10 Excellent
たくみ
3 Apr 2024
Liked: Cleanliness, staff & service, property conditions & facilities
一人旅で利用をしましたが、併設されているバーで地元の人との交流が出来てとても楽しい時間を過ごせました。
周辺の飲食店が早く終わるため、注意です。
また、機会があれば利用させていただきたいと思っています。
たくみ
Stayed 1 night in Apr 2024
4/10 Poor
HONGFEI
23 Dec 2023
Disliked: Staff & service, property conditions & facilities
寒かったです、トイレの汚れも、初日はシャワー室のコンディションがない、
HONGFEI
Stayed 2 nights in Dec 2023
2/10 Terrible
Jane
18 Sep 2025
Liked: Cleanliness
Jane
Stayed 2 nights in Sep 2025
10/10 Excellent
かずこ
30 Apr 2025
Liked: Cleanliness, staff & service, property conditions & facilities
かずこ
Stayed 2 nights in Apr 2025
6/10 Okay
ヒデヒコ
26 Feb 2025
Liked: Staff & service
Disliked: Property conditions & facilities
ヒデヒコ
Stayed 2 nights in Feb 2025
10/10 Excellent
Hiroshi
30 Jul 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hiroshi
Stayed 1 night in Jul 2024
10/10 Excellent
JIANTONG
4 Feb 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JIANTONG
Stayed 1 night in Feb 2024
10/10 Excellent
François
21 Nov 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
François
Stayed 1 night in Nov 2023
10/10 Excellent
Tanimar
17 Nov 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Tanimar
Stayed 1 night in Nov 2023