Resorts in Hall County

"Room was clean They need to pull out the hallway carpet to the rooms It was ripped and bumpy Breakfast was good"

"When we originally showed up at 5:00 pm the lobby was packed with other people. They looked miserable and like they had been there a while. We kept hearing people asking others “did they even give you a refund” we knew immediately something’s going on. We didn’t have time to wait to check in so we left and went to dinner and our concert. We tried calling to check in before we lost the reservation, that I had already been charged for. We kept getting the run around. Fast forward to close to 11:30 , we show up to check in and there are still issues. The man at the front desk was very short and wouldn’t give any reasons as to why we had no room to stay in. And tells us that we can just walk to Aloft “just out here” pointing outside. And hands me a paper with some of my info. And the paper stated Hyatt would take care of the room charge to a certain amount , since they had already charged my card at the Hyatt. But he left the amount blank. So instead of being charged for just the one room charge, I now have two room charges on my card. And honestly I think both rooms should have been compensated. At the end of the night, we had a place to lay our heads, but it was not a great experience at all."

"We had a 3 night stay at the City Express. It was my first time at this Marriott brand and it will hopefully be my last. When we first walked in my nose was assaulted by cleaning chemicals. The staff at the front desk was friendly enough. The rooms didn’t have any coffee makers or even cups to drink water. We were told that they had been removed. In order to get coffee first thing, we either had to wait until breakfast opened or go to the lobby where there was one pot. Oddly, there are no towel bars in the bathroom. Breakfast did offer hot options, but didn’t have much of a selection overall. If you want a cheap hotel for a quick overnight, this is ok, but I personally won’t choose it again."

"Property is very clean and well maintained. "

"The lady who checked us in was awesome ! we went to our room and there was no shower curtain, she moved us to a bigger room and it was wonderful! The breakfast was outstanding and delicious! The Lady in the breakfast area was very helpful I recommend this hotel "

"My room looked like it hadn't been cleaned recently. Full of dust. The wall-mounted conditioner was empty too. Paid high price on a INN but what was paid doesn't meet my expectation."

"Top 5 hotel experience"

"Amenities"

"Second time at this hotel and I notice some wear and tear has occurred, but this is a nice hotel with VERY comfortable beds and pillows. Also good blackout drapes…you’ll get a good nights sleep. "