Khách sạn Hanalei Palms , Hanalei

"The room was very clean and the AC worked great. The directions were clear about picking up the key in the lockbox and finding our room very easy check-in and check out."

"Owner Alicia was super sweet. Excellent customer service and helpful. The property was excellent, we got oceanfront so the beach was right out front. Our 4 year old loved the pool. And the room was out dated, which we're ok with. But only complaint is the tv was not working and the coffee machine, which I was really sad about. I never said anything bec I'm not the type to complain and not a huge deal."

"Centrally located in the island and easy to get around the island lots of fun thank you tip top"

"$25 Resort fee daily per room and $25 parking fee nightly…"

"The place is just okay, but for the price you pay, it gets disappointing: 1. The room does not match their photo on the website, and it's way off. Double-check user-uploaded photos. There is ocean view in the room for sure. 2. Many corners in the room are obviously overlooked by the cleaning staff, and there's thick dust on surfaces like the top of the mirrors, etc. The hair dryer was all clogged with dust? But the front desk staff was helpful and replaced it with a new one after I brought this...

"The resort is self is old, but the location is awesome and most of the people that work. There are very friendly except for one gentleman who is extremely rude. They really need to have their rooms a little bit cleaner."

"One night stay at this place for our backpacking trip. Love the location and cleanliness. Didn’t have much daylight left by the time we settle down for the night. Took a little stroll to take a glimpse of what’s left of the sunset. It sure was beautiful. "

"Had an amazing view of the pool and ocean. Room was nice. Some minor maintenance issues. Restaurant staff were very friendly and attentive. Food was amazing. I definitely recommend the Polynesian French Toast. Hotel was undergoing remodeling."

"They were very accommodating. We needed a ground floor room because we were traveling with seniors with physical issues. Everything worked out great and having the full kitchen allowed us to work around some diet restrictions and save a little money. The hot tub jets didn't seem to be working but Everything else was great. Local shopping and the ocean is close."

"The accommodation is in a great location, and all the staff are very friendly. The housekeeping staff are especially warm, friendly, and very welcoming."

"Very weird rules, Service was disappointing Restaurants disappointing Transportation options and helpfulness from hotel very disappointing"

"Clean room with a helpful staff and outdoor pool. The ocean views were lovely. The bartenders at the Crooked Surf bar were great as was the ahi served there."

"We were very happy with our stay. Beds are very comfortable, and everyone is friendly. There was a full size refrigerator, 2 burner cooktop, WASHER AND DRYER and dishwasher. We were able to eat breakfast in every morning, make lunches to take with us everyday for picnics, and one night bought steaks at the local grocery store and grilled out on the grills by the pool! Such a fun time! So much to do in Kauai - make reservations ahead of time for all the gardens - they sell out. So do a lot...