Khách sạn Hancock

"Breakfast was very good. Parking was plentiful and safe."

"Staff were friendly and helpful. Room was basic and relatively clean. TV did not work."

"Staff was very friendly and helpful. Rooms were clean and well stocked. Tasty and fresh breakfast every morning. Definitely stay here again."

"A good place to stay with all the basic necessities."

"Our stay was okay. The breakfast was good. When traveling we like the Hilton Hotels. Here in Hagerstown Maryland the staff wasn't the best. Will continue to stay at the Hilton chain of Hotels."

"Great stay"

"First I got put into a room that I have told them does not work and to please not put me in. The water pressure sucks and the fridge makes a horrible noise. Second I had to add another day cause I could not get home cause my bridge is flooded. They called twice in the morning to ask what I was doing staying again or leaving. THEN I got a later check out 11:30!!! Housekeeper knocked as she was opening the door at 11:13!! Didnt even give me a chance to answer the door. I have kids in room and let...

"We have stayed here many times on our way home from KY. Always clean, friendly staff, nice & quiet."

"Great, clean and modern"

"Room was clean and comfortable."

"Anytime towels were needed we had to go down stairs and bring our dirty wet towels. Would not give us additional towels unless wet dirty ones were given back downstairs."

"There were ants in our room, including the bed and I got bit by one. Breakfast is all prepackaged foods to be heated up in 1 microwave. Did not eat breakfast because after killing the ant that bit, I kept feeling like more were crawling on me. Staff just blew it off and was rather rude. Staff at check in was slightly friendlier than morning staff, but had an attitude when I asked to let my husband sign the paperwork because my dominant arm was in a sling and the counter was too high. I...

"Needs some updates and renovation, but clean and affordable."

"Staff very helpful"

"Great place to stay"

"B th Bath tub didnt work alarm system kept going off. I was injured hard to move around for faulty alarm. i hope they refund customer some type of consumption. Other then that great place /"

"Clean room, very nice staff!"

"Breakfast was very limited and dining area wasn't often cleaned."

"Clean historic rooms, the staff was friendly and fun, the breakfast could use a protein source instead of all carbs and fruit. "

"We were treated horribly by Casino staff because my husband walked in carrying a backpack, which they allowed him to do, we walked right by security going in. Then as we walked out he was yelled at and cursed by security. It was unreal. Horrible experience. We go to this area annually but will never return."