Khách sạn gần Làng Shaker Hancock tại Pittsfield

"Breakfast was reasonable. We had issue with our room and the staff helpfully moved us to another room. Would stay again"

"I spilled an ENTIRE cup of cocoa I was making for my niece. The clerk on was a very kind, friendly young man named Paul. I have worked as a chef for 30 years, the cocoa went EVERYWHERE. He got a mop bucket , I started cleaning my mess up I just know what its like to walk into a mess!! Left by someone else. Paul said "you dont have to finish, ill do it no problem. He was a VERY kind young man. And he was helpful & he cleaned up the rest of the spill. I think your LUCKY to have such kind...

"Five Star stay!"

"Delighted by my experience. Staff was mega friendly, room was immaculate, impeccable vibe all around : )"

"Beds were comfy and definitely a big space at a good price for a few people. Was concerned with cleanliness though as there were stains underneath the comforters. Curtains also need to be longer/ blacked out to totally block out the bright lights that glow all night right outside the window. In addition, the windows in the bedroom couldn’t open properly, only the top. And they couldn’t lock, so kind of a safety concern. Heat didn’t work the first night but worked the second day/ night. Toilet...

"Good stay"

"."

"Great place, nice amenities and convenient location, highly recommended."

"I enjoyed relaxing by the firepit. The only thing that could of made it a better stay would be free breakfast or at least coffee and tea. They have a Starbucks and area where you can purchase items but it was more like self serve and pay at reception desk."

"Positives: The room was fine. The staff is helpful as I came with the twisted ankle, he gave me the room on the first floor and brought suitcase and a bag of ice. Negatives: The ground is with potholes, drive carefully. The breakfast area is tiny. The selection is very limited even for continental. Tables were dirty. Hot water for tea wasn’t hot. There’s no usual ramp for suitcase even in front of the office"

"The staff were very polite and helpful. But the property was under construction, so you had to walk over a block to your car and park it or you can do a valet that was never present? From what I was told from other people that were staying there is that the place I’ve been under construction for a couple years now that was not advertise that was going on so it was kind of frustrating."

"Quiet"

"all good"

"We had a late arrival, which worked out with self checkout. Left the next morning after 9am, didn't see a single staff member during our whole stay, Was a bit of a challenge getting luggage up to the top floor without an elevator but we probably should have realized that when we booked. Nice property, nice big room with separate area for visiting. TV channel choices, which included streaming services, was excellent. Overall a good experience, just didn't see anyone there."

"Wonderful pet-friendly property in a fantastic location. Everything in the village is just a short walk away, making it easy to enjoy local shops, restaurants, and attractions."

"The property had a village square with a mountain coaster, alpine slide, giant swing and other family activities."

"Someone was using dryer at 5 am, drying bags with metal elements…..Not OK."

"The rooms are not at all fancy, but perfect for a family if you want to get away for a few nights. We went with my 3, 4, and 7-year-olds and spent two nights playing in the pool, mini-golfing, and hitting the arcade once or twice. Again, not very high-end, but if you’re with children who love a pool and easy activities, it’s a good choice."

"Innkeeper is friendly and the place was fairly clean. Lovely to have coffee and complimentary breakfast on site. Rooms (especially the bathrooms and baseboard heaters) are somewhat dated and could use a refresh. Visited during a chilly time of the year and thermostat was tricky to operate. Heat was set not to go above 75 degrees, which was less than ideal."