Accor Hotels, Hà Nội, Việt Nam

"We had a lovely stay. The room was comfortable, clean & we had a balcony. The hotel is quirky in a great location & breakfast was tasty. The hotel is not accessible for people with mobility problems as there are stairs "

"This is one of the best hotels I have ever been! The customer service was beyond phenomenal. The staff helped me to book tours, local restaurants, local bars...they all took care of me, making my stay unforgettable. First time in Vietnam and I could not be happier. Will def come back to this hotel! "

"Friendly and helpful staff. Nice and clean hotel, located in heart of Hanoi. We experienced a wonderful new year's night by the lake that is just around the corner. Nice breakfast at the top of the hotel. Love it! "