Dear sir/madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Diamond Hotel Best regards Van Anh

Dear sir/madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Diamond Hotel Best regards Van Anh

Dear sir/madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Diamond Hotel Best regards Van Anh

Dear sir/madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Diamond Hotel Best regards Van Anh

Dear sir/madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Diamond Hotel Best regards Van Anh

Dear sir/madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Diamond Hotel Best regards Van Anh

Dear sir/madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Diamond Hotel Best regards Van Anh

Dear sir/madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Diamond Hotel Best regards Van Anh

Dear sir/madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Diamond Hotel Best regards Van Anh

Dear Sir & Madam, Warmest greetings from Hanoi Lheritage Diamond! Thank you very much for your stay with us and looking forward to welcome you to Hanoi Lheritage Hotel soon. Hotel Manager,

Dear Mr/Ms Hatton Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Hotel Best regards Van Anh Sales team

Dear Mrs Stefania Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with our team, especially Mr Emmanuel. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Hotel Best regards Van Anh Sales department

Dear Sir/Madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Hotel Best regards Van Anh

Dear Mr Geir-Olav On behalf of L’Heritage Team, I would like to thank you very much for having chosen us for your recent stay in Hanoi and for taking the time to review us We are happy to know that you had such a wonderful experience at our hotel, especially, that you enjoyed your room, bed and the view. We would also like to share your comments about services to our staff - I am sure they will be inspired by your kind remarks. Once again, many thanks for your nice comments. We look forward to welcoming you back to L’Heritage Diamond soon. Best regards, Van Anh Sales department

Dear Mr. Loc, Thank you for choosing Hanoi L’heritage Diamond & Spa hotel for your stay in Hanoi and for reviewing our hotel on this website. I am also deeply regretful that you were not happy with your stay due to the room conditions, Our hotel room in Hanoi Old Quarter is the biggest room in Old Town, and we have many kind of room you can choice, your room you booked is the smallest in my hotel. Next time Our team will definitely be more attentive to all the matters you mentioned to make sure that this would no longer happen to you and other guests. ( your room will be upgraded to bigger one ). Once again, thank you for your review and we wish that you would continue giving us your support. Thank you very much!!!

Dear value guest Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Diamond Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with our colleagues, especially Mr Emmanuel's team. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Hotel Best regards Van Anh Sales team

Dear sir/madam On behalf of L’Heritage Team, I would like to thank you very much for having chosen us for your recent stay in Hanoi and for taking the time to review us We are happy to know that you had such a wonderful experience at our hotel, especially, that you enjoyed your room, bed and the view. We would also like to share your comments about services to our staff - I am sure they will be inspired by your kind remarks. Once again, many thanks for your nice comments. We look forward to welcoming you back to L’Heritage Hanoi soon. Best regards, Van Anh

Dear Value guest Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Hanoi Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Hotel Best regards Van Anh

Dear Valued Guest, Thank you for choosing our hotel and for taking time to share your experience with us! Please accept our sincere apologies for the disappointment and inconvenience which was caused by unsatisfactory service during your visit. At our hotel, we always strive our best to improve. Only by listening to the customers closely, we would be able to address the issues hence apply the necessary changes to avoid the re-occurrence. If your travel plan ever bring you cross our way again, we dearly wish to have a second chance to welcome you back to see the improvement we have made. We wish you a beautiful day and an overall amazing experience holiday in Hanoi. Best regards, Sale Team

Dear Valued Guest Thank you so much for your inspired review about our hotel. I am delighted to know that you were impressed by the hotel's facilities and services. One of our mission is exceeding guest's expectation. It is with your feedback, my team and I are encouraged to do more to ensure our guest a memorable experience at the hotel. I hope that you will have another chance to come back our hotel in the nearest future. I and my team look forward to welcome you again. Many thanks and best regards, Minh Thu Sale Team

Dear Valued Guest, Thank you for sharing your experience. I am glad to know that you were impressed by the hotel services and facilities. My team and me truly appreciate your feedback. We hope that you will return to our hotel in the nearest future. We look forward to welcome you soon. Many thanks and best regards, Minh Thu Sale Team

Dear Valued Guest, Thank you for having chosen our hotel for your recent visit to Hanoi, and for sharing your valuable feedback on I am glad to know that you had a pleasant experience staying with us, and particularly enjoyed the hotel's facilities, design and the hospitality from our colleagues. Your kind words have been shared with the whole team. Once again, thank you very much for your patronage, and I look forward to welcoming you back to our hotel, in the not so distant future. Many thanks and best regards, Minh Thu Sale Team

Dear sir/madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Hanoi Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Hotel Best regards Van Anh

Dear Sir/Madam Thank you so much for your great review and I trust you enjoyed your stay with L’Heritage Hanoi Hotel. I am very glad to hear about your satisfactions during your stay and especially your recognition of the great services from our staff. It is positive feedback such as yours that encourages us so much in continuing making every guest stay a memorable one. I appreciate so much and will share with the associates in person. Wishing you all the best and looking forward to your return to Hanoi and our L’Heritage Hotel Best regards Van Anh