Standard Double Room | Premium bedding, minibar, in-room safe, individually decorated
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Reviews of Moon View Hotel

3 out of 5
Moon View Hotel
65 Cua Bac St., Ba Dinh District, Hanoi

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 12 reviews" "
Rating 8 - Good. 6 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Moon View? the bare butt old man hanging laundry?
booked upper floor with "Lake View". Oblique Lake view, but still worth it. Upper floor better - less traffic noise. Breakfast sufficient - good coffee. Wifi box on each floor with good signal, multiple devices no extra. Bed mattress a bit hard, A/C was quite, but low water pressure on upper floor, and plumbing dripping in wall space.

10/10 Excellent

Margaret, Cumbria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
I stayed at the Moonview for 8 nights recently on two separate occasions.. The staff were lovely, the room was clean and spacious. The view out of the room wasn't amazing. The second room I had looked into someone's house so I had to keep the curtains closed most of the time. Breakfast was brilliant and the views from the restaurant upstairs were amazing. Fabulous staff, nothing was too much trouble. I would definitely stay here again.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Moon View
This is NOT a 3 star hotel. The photos online make it look a lot better than it actually is. The bed is hard to sleep on. The cleaning staff wakes guests up with their continuous loud talking and banging of doors. They serve breakfast cold. There is not enough hot water to shower. The bathtub is too high while the shower head is low, making showering ackward. Front desk staff wasn't very helpful when we asked for direction to take airport shuttle. Overall a bad experience, would not come back.

8/10 Good

HT, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
Nice Location & Courteous Staff
Response from Nguyen on 17 Aug 2013
We thank you so much for your comment. We do hope to serve you again when you come back Hanoi.

10/10 Excellent

Andrew, Western Australia, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moonview 1 Hanoi.
I have stayed here twice now all the staff are wonderful and very helpful. They go out of their way to make sure you enjoy your stay with them and also Hanoi.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can do much better
On the plus side: Bro & Sis on Cua Bac Street is near Truc Bach Lake, an interesting and less touristy part of Hanoi. Rooms are large. Breakfast is included. The staff are friendly and helpful. On the negative side: at this price there are just too many better options near Truc Bach and certainly around Hanoi. The rooms are a bit dank, and with all that cheap Chinese furniture and fluorescent lighting just a little depressing. It appears this was an older hotel that was given a fresh coat of paint and not much else. Hallway carpets were dirty. My room stank of cigarette smoke. Breakfast was so-so. Eggs and pho made to order, but the rest of the buffet gave the appearance of being from last night's dinner.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

SALSA, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to markets and shops
I was travelling individually. I enjoyed walking around the town.
Stayed 3 nights in Jul 2017

8/10 Good

なが, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゆったり系にはお薦めです
ホテルはスタッフの対応もとても良いです。日本語を話せる方もいらっしゃいます。 お値段相応のホテルだと思います。 ただ旧市街方面を観光したい方にはちょっと遠いかもしれません。 日本人の駐在員の方が多く宿泊しているようです ごはんは食べてないのでわかりません

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä palvelu
Henkilökunta teki parhaansa viihtyäksemme.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundliches und hilfsbereites Personal. Saubere Zimmer und reichhaltiges Frühstücksbuffet mit wunderschönem Blick über ganz Hanoi.Wir würden jederzeit wieder dort übernachten.