Xin chào anh/chị, cảm ơn quý khách đã dành thời gian viết phản hồi về dịch vụ trú tại khách sạn Mövenpick Hà Nội. Rất mong được chào đón quý khách trong thời gian gần đây. Trân trọng, Mövenpick Hotel Hanoi.

Xin chào quý khách, Cảm ơn quý khách đã lựa chọn dịch vụ trú tại khách sạn Mövenpick Hà Nội. Rất mong được chào đón quý khách trong thời gian gần đây. Trân trọng,

Dear Tsaiwei, Thank you for taking the time to share your feedback on our hotel. We are sorry to hear that some of our facilities were not able to exceed your expectation. For this issue, our hotel is undergoing renovation and we hope that after this process, our rooms and additional services will help you enjoy your stay to the fullest. Thank you again for sharing your review with us, which is deeply helpful for our constant effort to deliver the best services possible. We look forward to welcoming you back in the future to an improved experience. Kind regards,

Dear Jiwon, Thank you for your lovely feedback on hour hotel. We are delighted that you have a wonderful stay with us. We wish you all the best and look forward to welcoming you again soon. Kind regards, Nicolas Josi

Dear esteemed guest, It is such a pleasure to receive your lovely review on our hotel. Our team are glad to know that our services and facilities were to your preference. We look forward to your next visit with us. Kind regards, Nicolas Josi

Dear Denis, Thank you for taking the time to rate our hotel. We are delighted to know that our services were to your preference. It was a pleasure welcoming you at our hotel and we hope that you will return soon. Kind regards, Nicolas Josi

Dear valued guest, Thank you for your wonderful review on our hotel. Our team is delighted to know that our location, amenities and staff have exceeded your expectation. We look forward to serving you again in the future. Kind regards, Nicolas Josi

Dear sechang, Thank you for your lovely feedback on our hotel. It is a pleasure to hear that our location and services were to your satisfaction. We hope to welcome you back soon and wish you all the best in the meantime. Kind regards, Nicolas Josi

Dear CY, Thank you for your feedback on our hotel. We are glad that our location was helpful for your exploration of Hanoi. Regarding the in-room amenity, we are sorry to hear that the kettle was faulty. Our Housekeeping team has been informed to resolve the issue promptly. We wish you well and look forward to welcoming you back. Kind regards, Nicolas Josi

Dear Peter, Thank you for your recent stay at our hotel. We are glad that you were pleased with our level of services and amenities provided during your stay. We wish you all the best and look forward to welcoming you back soon. Kind regards, Nicolas Josi

Dear Kenya, Thank you for taking the time to share your feedback on our hotel. We are sorry to hear that our room amenities were not to your satisfaction. Your feedback is greatly appreciated and we would like to serve you better, so please do not hesitate to contact us directly prior to your future stays as we can arrange for you an experience to your liking. We hope that we will have the opportunity to welcome you back, and introduce you to the impeccable services with signatures such as the daily complimentary Chocolate Hour that Mövenpick Hotel Hanoi is known for. Once again, we apologise for not being able to help you enjoy your stay in Hanoi. We wish you all the best and look forward to the opportunity to gain back your confidence. Kind regards, Nicolas Josi

Dear Ki Tae, Thank you for your wonderful review on our hotel. We are happy that our location and services have exceeded your expectation. It would be our pleasure to welcome you back in the future. Kind regards, Nicolas Josi

Dear Hiroyuki, Thank you for your wonderful review of our hotel. We are glad that you have had a comfortable and relaxing stay with us. Our team looks forward to your future returns and wish you all the best. Kind regards, Nicolas Josi

Dear valued guest, Thank you for your lovely rating for our hotel. It was a joy to know that you have had a satisfying and pleasant stay with us. We wish you all the best and look forward to welcoming you back in the near future. Kind regards, Nicolas Josi

Dear valued guest, Thank you for taking the time to share your lovely review on our hotel. We are glad that our services and amenities have exceeded your expectation. It would be our pleasure to welcome you again on your future trips to Hanoi. We wish all the best to you for the holidays and look forward to serving you again. Kind regards, Nicolas Josi

Dear nonsan, Thank you for taking the time to share your feedback on our hotel. We are glad that you enjoyed our services and amenities during your stay with us. Regarding the issue with communication, please be assured that our team has been well-noted and will work on future improvement. We look forward to welcoming you back soon. Kind regards, Nicolas Josi

Dear Steffi, Thank you for your wonderful rating on our hotel. It has been a pleasure of ours to serve you during your stay at Mövenpick Hotel Hanoi. We wish you a happy new year and look forward to welcoming you back soon. Kind regards, Nicolas Josi

Dear valued guest, Thank you for taking the time to share your review on our hotel. We regret to hear that the issue with the air-condition has marred your experience during your stay with us. Our team has been notified to prevent such issue from occurring again. We appreciate your feedback and hope to welcome you back to a more satisfying experience in the future. Kind regards, Nicolas Josi

Dear valued guest, Thank you for taking the time to share your feedback on our hotel. We are glad that our location and services were to your expectation. On the other hand, we are sorry to hear that our room amenities were not able to offer you a comfortable and satisfaction. We appreciate your input and will work hard to ensure your future experiences at our hotel will be better. Should there is any problem regarding your stay, please let us know via Trang.TranViet@movenpick.com. We wish you well and look forward to welcoming you back. Kind regards, Nicolas Josi

Dear Daniel Reto, Thank you for sharing your wonderful review on our hotel. Our team is glad to hear that your experience at Mövenpick Hotel Hanoi was to your satisfaction due to our central location and dedicated staff. We wish you a happy new year and look forward to your future stays with us. Kind regards, Nicolas Josi

Dear valued guest, Thank you for taking the time to share your feedback on our hotel. We are glad that our location, services and staff were able to help you enjoy a fantastic experience in Hanoi. We look forward to welcoming you back in the near future. Kind regards, Nicolas Josi

Dear Fidelis, Thank you for your wonderful review of our hotel. We are glad that you enjoyed our services and amenities during your stay with us. We look forward to serving you again in the future. Kind regards, Nicolas Josi

Dear value guest, Thank you very much for choosing Movenpick Hotel Hanoi and we are regret that you had a bad experience from our service. We are much appreciated of your feedback that we could take a chance to improve our service quality. Thank you very much & looking forward to welcome you back to Movenpick Hotel soonest.

Dear NAONAO, Thank you very much for taking your time to review our hotel. We are looking forward to welcome you back at Movenpick Hotel Hanoi soonest.

Dear Alvin, Thank you for taking the time to share your wonderful rating on our hotel. Our team is happy to know that your stay with us was pleasant and comfortable. We look forward to welcoming you back and wish you all the best in the meantime. Kind regards, Nicolas Josi

Dear valued guest, Thank you for your lovely review of our hotel. We are delighted to hear that you were pleased with our services. It has been a pleasure serving you and we look forward to welcoming you back soon. Kind regards, Nicolas Josi

Dear Eun Kyung, Thank you for your wonderful rating for our hotel. It seems that our services and amenities were to your satisfaction. We look forward to welcoming you back soon in the near future. Kind regards, Nicolas Josi

Dear valued guest, It is a pleasure to receive your wonderful review. Our team are delighted to hear that our location and services helped you enjoy your experience in Hanoi. We wish you well and look forward to welcoming you back. Kind regards, Nicolas Josi

Dear valued guest, Thank you for your wonderful review of our hotel. It is a pleasure to know that your time with us has been pleasant and satisfying. We look forward to welcoming you back in the near future. Kind regards, Nicolas Josi

Dear Chris, Thank you for your wonderful review of our hotel. We are excited to receive your feedback regarding our services and facilities. It has been a pleasure welcoming you here at Mövenpick Hotel Hanoi and we are looking forward to having you back, hopefully soon. Kind regards, Nicolas Josi

Dear valued guest, Thank you for taking the time to rate our hotel. Your satisfaction is our happiness and motivation for impeccable services. It has been a pleasure serving you and we look forward to your future stays with us. Kind regards, Nicolas Josi

Dear valued guest, Thank you for your kind review of our hotel. It is a pleasure for our team to help you have a good experience on your trip to Hanoi. We look forward to welcoming you back. Kind regards, Nicolas Josi

Dear valued guest, Thank you for your recent stay at our hotel. We are delighted to know that you enjoyed our services and amenities, particularly the services at Kinetic Wellness Studio. We hope to have other opportunities to serve you in the near future. Kind regards, Nicolas Josi

Dear valued guest, Thank you for taking the time to share your review on our hotel. We are sorry that we were not able to deliver a stay of comfort and relaxation for you. Your input regarding the booking process and reception services are greatly appreciated. Please be assured that the relevant departments have been notified of your feedback and will review it for further improvement. Should there be any issues that we can serve you better, please do not hesitate to contact us directly via phone or email. We look forward to welcoming you back and serving you with the impeccable services that many of our guests are fond of. In the meantime, we wish you all the best. Kind regards, Nicolas Josi

Dear valued guest, Thank you for your wonderful rating on our hotel. It was our pleasure knowing you enjoyed our services and amenities. Please let us have the opportunity to welcome you back should you return to Hanoi in the future. In the meantime, take care. Kind regards, Nicolas Josi

Dear valued guest, Thank you for your recent stay at our hotel. Your feedback is greatly appreciated as it will help our team improve and serve you better in your future stays. We look forward to welcoming you back and wish you all the best. Kind regards, Nicolas Josi

Dear valued guest, Thank you for your recent stay at our hotel. We are glad that your stay with us has been one of satisfaction and comfort. We look forward to your future stays and wish you well. Kind regards, Nicolas Josi

Dear YenHseng, Thank you for your recent stay at our hotel. We are glad that you enjoyed the services and amenities offered. It has been a pleasure serving you and we hope that we will have another opportunity to welcome you again. Kind regards, Nicolas Josi

Dear Nga Wai, Thank you for your lovely review of our hotel. It is a delight for us to know that you had a pleasant and satisfying stay at Mövenpick Hotel Hanoi. We look forward to welcoming you back and wish you all the best in the meantime. Kind regards, Nicolas Josi

Dear Dohyun, Thank you for your wonderful review of our hotel. It is a pleasure to know that our location and services were up to your expectation and satisfaction. We would be honoured to have another opportunity to welcome you back. In the meantime, we wish you all the best. Kind regards, Nicolas Josi

Dear tae sik, Thank you for taking the time to share your feedback on our hotel. It is a joy to hear that your stay with us was up to your expectation. We look forward to your future stays with us and wish you all the best in the meantime. Kind regards, Nicolas Josi

Dear UMIT, Thank you for your wonderful review of our hotel. It is our pleasure to hear that you have had a comfortable and enjoyable stay with us. We look forward to your future visits. In the meantime, we wish you all the best. Kind regards, Nicolas Josi