Dear Mr. Mick,We sincerely apologize for the inconvenience you experienced during your recent stay with us. Your feedback is crucial, and we are deeply sorry for the lapse in service regarding the bed arrangements. This is certainly not reflective of our usual high standards.As a gesture of goodwill, we would like to offer you a complimentary upgrade to Premium Executive room for your next stay at Silk Path Hotel Hanoi. Additionally, we would like to extend our apologies with a complimentary egg coffee during your stay with us.Please rest assured that we are taking immediate steps to address the issues you've raised to prevent such occurrences in the future. We value your patronage and hope to have the opportunity to regain your trust during your next stay with us.Warm regards,Nguyen Vu Thao MyE-commerce SalesSilk Path Hotel Hanoi

Dear our valued guest,Thank you for sharing your kind review about the recent stay at Silk Path Hotel Hanoi.It was our pleasure for us to host you at our hotel. Looking forward to your return in the future, when we will strive to make your stay more memorable and seamless.Warmest Regards,

Dear Valued Guest,Thank you for sharing your feedback with us. We're thrilled to hear that you found your overall experience to be very good during your stay with us.We apologize for any inconvenience caused by the accessibility to the 10th floor, particularly for guests with heavy carriers. We understand that navigating stairs can be challenging, especially when carrying luggage. Your feedback is valuable, and we will take it into consideration as we strive to improve our facilities and services to better accommodate all guests.We appreciate your recommendation and hope to welcome you back for an even more comfortable stay in the future.Warm regards,Silk Path Team

Dear M. Chih-huei,Thank you for taking the time to share your feedback. We sincerely apologize for any disappointment you experienced during your visit. Your input is valuable to us, and we will certainly take your comments into consideration to improve our services.We would like to provide some clarification regarding the pricing of items in the minibar. Our minibar offerings are designed to provide a convenient in-room refreshment option for our guests. The pricing may vary from standard market rates due to the added convenience and service of having these items readily available in the room. We understand that this information may not have been clear, and we apologize for any confusion.We appreciate your patronage and hope to have the opportunity to better serve you in the future. If you have any further concerns or if there's anything else we can do to address this matter, please feel free to contact us directly.Thank you again for bringing this to our attention.Best regards,

Dear Ngo, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

Dear our valued guestThank you for taking the time to share your feedback with us. We appreciate your compliments on the cleanliness and comfort of our rooms. We apologize for any inconvenience you experienced due to noise disturbances during your stay. Please be assured that we will address this matter to ensure a more peaceful environment for our guests.We regret to hear that our location and breakfast options did not fully meet your expectations. We value your input and will use your feedback to make improvements where needed.If your travels bring you back to Hanoi, we would be grateful for another opportunity to provide you with a more enjoyable stay.Best regards,

Dear Gonzalo, Thank you so much for sharing your feedback during your stay at our hotel. We all look forward to welcome you back in the near future. Best regards

Dear Mitsuhiro, Thank you so much for sharing your feedback during your stay at our hote.l We all look forward to welcome you back in the near future. Best regards

Dear Djaswadi, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

Dear Choong, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

Dear Choong, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

Dear Sheng Feng, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

Dear Gary, Thank you so much for sharing your feedback during your stay at our hotel. We all look forward to welcome you back in the near future Best regards

Dear John Quoc, Thank you so much for sharing your feedback during your stay at our hote.l We all look forward to welcome you back in the near future. Best regards

Dear Lawrence, Thank you so much for sharing your feedback during your stay at our hotel We all look forward to welcome you back in the near future Best regards We all look forward to hosting you at our hotel soon. Sincerely

Dear Peng,Thank you for taking the time to give us your thought about your recent stay at Silk Path Hotel Hanoi. It was such a pity that your experience at the Hotel was not as good as both you and us expected. We would really appreciate if you would give us more detailed feedback so that we can improve our service for the better. We hope that you could give us another opportunity to welcome you at Silk Path Hotel Hanoi. We surely will do our best to deliver to you a flawless stay.Sincerely,

Dear Yoshio, Thank you so much for sharing your feedback during your stay at our hotel We all look forward to welcome you back in the near future Best regards We all look forward to hosting you at our hotel soon. Sincerely

Dear Marc, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

Dear Shulan, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

Dear Tatsu, Thank you so much for sharing your feedback during your stay at our hotel. We all look forward to welcome you back in the near future Best regards

Dear Ping Yao, Thank you so much for sharing your feedback during your stay at our hotel. We all look forward to welcome you back in the near future Best regards

Dear our valued guests, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

Dear Nguyen, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

Dear our valued customer, It's a pity that your stay at Silk Path Hotel Hanoi didn't exceed your expectations. We hope that we will have another chance to welcome you at our hotel, and show you our improvement. Kind regards,

Dear Antonio, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

Dear Quoc Lam, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

Dear Peter, Thank you so much for sharing your feedback during your stay at our hotel. We all look forward to welcome you back in the near future Best regards

Dear kamaljeet, Thank you so much for sharing your feedback during your stay at our hotel. We all look forward to welcome you back in the near future Best regards

Dear Kino, Thank you so much for sharing your feedback during your stay at our hotel We all look forward to welcome you back in the near future Best regards

Dear Ron, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

Dear our valued customer, It's a pity that your stay at Silk Path Hotel Hanoi didn't exceed your expectations. We hope that we will have another chance to welcome you at our hotel, and show you our improvement. Kind regards,

Dear Charles, Thank you so much for sharing your feedback during your stay at our hotel. We all look forward to welcome you back in the near future Best regards

Dear our valued guest, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

Dear our valued guest, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us.The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. For your information, pleased be informed that we will open Fitness Center upon guest request besides 08 hours with Fitness Attendant available Sincerely,

Dear Kunio, Thank you so much for sharing your feedback during your stay at our hotel We all look forward to welcome you back in the near future Best regards We all look forward to hosting you at our hotel soon. Sincerely

Dear Ufuk, Thank you so much for sharing your feedback during your stay at our hotel. We all look forward to welcome you back in the near future Best regards

Dear Wendy, Thank you so much for sharing your feedback during your stay at our hotel. We all look forward to welcome you back in the near future Best regards

Dear Wendy, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

Dear our valued customer, Thank you so much for sharing your feedback during your stay at our hotel We all look forward to welcome you back in the near future Best regards We all look forward to hosting you at our hotel soon. Sincerely

Dear Kaka, Thank you so much for sharing your feedback during your stay at our hotel We all look forward to welcome you back in the near future Best regards We all look forward to hosting you at our hotel soon. Sincerely

Dear Hitoshi, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,

Dear our valued customer, Thank you so much for sharing your feedback during your stay at our hotel We all look forward to welcome you back in the near future Best regards We all look forward to hosting you at our hotel soon. Sincerely

Dear our valued customer, The Silk Path team wants to thank you for sharing your feedback. We are so delighted to know that you had a pleasant stay with us. The team will be so proud and happy by your remarks. Your return in the future will be a pleasure for us. Sincerely,