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"Our stay here was super comfortable. The hotel is in a great location, close to the lake and all the action. It's quiet at night which is not always the case in this area. The staff are very friendly and helpful without being 'over the top'. Clean and comfortable rooms - nothing extravagant but good value for money. Will stay again! "

"Perfection"

"Staff were incredible, the room was very beautiful as well. We really enjoyed the rooftop pool and spa as well. "

"The staff were amazing! So helpful"

"Gorgeous hotel, very central to all the main attractions. Staff are extremely helpful with everything including organising airport transfers and excursions. Would definitely recommend to stay here when your in Hanoi"

"Great location. Amazing support from staff. Specially Jimmi helped us making our stay in Vietnam easier and supporting us when needed (for example calling airport several times asking for delatyed bagagge). "

"helpful staff at check in, lovely room.Nice bar area"

"Very friendly and helpful staff. Beautiful and spacious room."

"Cannot rate staff highly enough. Exceeded expectations. Beautiful kind people. Clean rooms. Excellent buffet breakfast to start your day. Fantastic central spot."