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"Balet parking "

"The front desk staff is not friendly. The market store in the hotel has double/ triple of the price of stores outside the hotel. While room service staff is very helpful and friendly. Room does not have coffee/tea set, basic hotel amenities such as complimentary toiletries. "

"Extremely rude hotel staff across the board from the front desk to the elevator guards (the day-time guards were rude, the night-time guards were totally fine and kinder). Rooms are shockingly shabby and bathrooms are unacceptably filthy. The only two perks for this hotel are the location on Broadway and the fact that the restaurant, Friedman’s, is fantastic and has excellent food and waitstaff support. "

"Nasty staff rude and lots of noise including dogs barking waste of money "

"Very very clean. Very nice staff. Older hotel. Poor shower pressure."

" Everthing was good"

"The rooms are extremely outdated. The room, for the price, was very disappointing. The hotel needs a full renovation. The patching and repair in the units really make the room gross."

"Loved the property. The location was amazing! The staff was great.The only thing I could negatively say is that there was only one elevator working at some point."

"Wallpaper falling off walls. Bathroom was clean. Toilet paper roll falling off the wall and not functional. TV didn’t work if you were using the coffee pot. Room wasn’t cleaned until we asked. Amenities and parking were $20/day even if you didn’t use them. Unfortunate because it could have been a good stay in an older eclectic building. Staff was very nice when notified though- although they just said there was nothing they could do about it as we booked through hotels.com. Hotels.com should vet their places better and not book out trash. "