Khách sạn Hatsushima

"This was an amazing stay. The room was immaculate and clean. All amenities were in perfect working order. The food was top tier. The bus stop was right next to the building. I highly recommend checking it out if you plan on visiting Hakone."

"Amazing breakfast"

"The hotel was relaxing, onsen was amazing, dinner was a limited menu but good. The secenery was stunning. The staff were hard to find at times, overall I would definitely come back."

"Very nice and clean hotel! The staff was excellent and very kind. Will book with them in the future again if I go back to Hakone. Thanks for the great service!"

"とても綺麗で、セキュリティも万全。オールインクルーシブなので、お酒を含めて楽しませていただきました。 テラスの露天風呂も檜の香りが良く、何度も入浴しました。 バスマットの場所が分かりにくく、室内シャワーのマットを持ってきてしまいました。 のんびり、ゆっくりと過ごすことができました。"

"The room was clean and spacious. Although the hotel is a bit older, everything is well maintained. The staff is very helpful and give support very quickly. The buffet restaurant is excellent with a very large selection of food and desserts. The staff also take care of used plates vert quickly. There also is a a very nice view of Mt Fuji from their garden."

"Wonderful property with great hot spring facilities"

"The property is a little run down but clean. The staff was rude when we were trying to check in. My husband and kids were behind me checking in and were told they couldn’t be there and shooed them away and then when my family moved down the hallway to wait me for me they came and asked them to move again. But no recommendation of where we would wait."

"Our room was very clean and we loved our our view"

"安定のルートインでした。 最近はファミリー層の旅行もルートインご利用のご家族が増えているようです。こちらは特に多いようです。 そうなると、こちらの女性のお風呂は残念ながら狭い… お風呂を広くして下さいとは言いませんが、ビジネスホテルで朝食付き、大浴場ありで重宝しているという事は小さな子供連れのご家族の利用も増えるはずですね。なので、大浴場はもう少し広いとありがたいですね。"

"My 2nd stay due to easy access to local railway, JR trains & Shinkansen. I enjoyed the Mt. Fuji view from my room."

"We only stayed a few nights, but the experience was so good I wish we'd stayed longer. First the location is amazing. A beautiful property up in the mountains surround by nature and beautiful sky be it day or night. The staff are super friendly from the minute you arrive they usher you in, help you get checked in, and do a thorough job of explaining the amenties and features of the hotel. The rooms are fantastic, offering a mix of traditional and modern Japanese living. The open air bath on the...

"Easy automated check-in. Very convenient to JR line. We also took advantage of the lockers in the lobby."

"全体的に良かったです"

"We absolutely loved the charm of this place! We didn’t do the breakfast, but we indulge in the onsen, nighttime Ramen, and the ice cream post onsen! The staff was very helpful and kind, and very patient with us using Google translate. We loved our time here!"

"駅近、ドリンクやデザートサービスが充実、朝食も美味しかったです。 部屋に湯沸かしポットは欲しかったです。 お部屋も清潔でした。 図書室の本はもっと充実させてほしいです。"

"Beautiful gardens and traditional Japanese rooms. Onsens are wonderful. Staff were very friendly and helpful. Only problem is that the hotel is quite isolated, so you must rely on the hotel shuttle to drive up/down from the local bus route. Other than the hotel restaurant, there are no other restaurants/convenience stores anywhere close (15-25 minute bus ride away). Not many taxis in the area either."

"I was immensely pleased with this hotel. The room was advertised as having a "Mt. Fuji View" which I suspected would be barely visible or largely obstructed in some manner (thank you trauma from other misleading hotels!) BUT this hotel absolutely blew me away with the view we got. When the weather was clear, we had an amazing view of Mt. Fuji as advertised. The hotel is not far from the train station and can be reached on foot. There are several bus stops directly outside the hotel which makes...

"The view gets 10 out of 10 but no humans on perimeter means you can’t ask someone whether your room had dinner included, no one answered when messaged and check in isn’t as simple as usually.. you had to submit pictures of each guest, take a picture of QR code , then when entered the room have to check in via video call ( personal aren’t Japanese, so I am worried about all our passport details being forwarded through people of foreign countries), they then want to see each guest’s face to match...