Khách sạn trọn gói tại Đảo Hawaii, từ 5.655.632 ₫

"Best hotel that I’ve ever been"

"We booked through Expedia and booked an “Oceanfront” room. When we arrived we got checked and noticed our room was partial ocean view and located on the 2nd floor right above the bar and by the pool (where every night we heard screaming kids and people at the bar at 3am. We complained but nothing was done.). We pleaded that we came from Arizona and asked to be moved to a different room preferably upper level and Oceanfront which we thought we had purchased. They told us that it was the only room...

"Beautiful location with the natural setting. Beatiful Hula shows. Close to restaurants. The resort could update the airconditioning to better climate control the rooms for better sleep."

"A"

"The location and view are the highlights of the property. Those are 5 stars. The state of the property is quite worn: contractor-grade bathroom door, rough towels, questionable ac unit. Service was lacking: I called down for extra towels, told I’d get some, then hours later, nothing. I ran into a housekeeping staff on the floor as I was going to go in person to get some, who said he never got the message. The breakfast, while an extraordinary view, was very, very poor. My husband’s açaí bowl...

"Great stay"

"This is a gorgeous resort. The lagoon was truly amazing. We snorkeled a lot and saw a lot of turtles and fish. The staff was extremely nice and helpful. My only complaint is that the room we booked was very expensive and I would have expected to have it serviced every day. However, the room was cleaned only every other day."

"Beautiful resort but still needs a lot of maintenance. The most frustrating part was paying the resort fee and parking fee, but watching many local residents use the facilities freely. The family pool was overcrowded with residents, not guests. The pools were supposed to close at 10PM, but on our evening walks we saw a lot of inappropriate behavior in the pools. Wondering how the facility is monitored, because it didn’t seem like there was any rule enforcement."