"I think or at least this Outrigger has recently been bought. I have stayed at both outriggers in Honolulu and those two properties had options to chose from and both were beautiful, this one not so much. The Big Island only had one option for dinner and opened up for a small breakfast unless you paid the VIP package which for us would have cost over $1000 since we stayed 10 days. They are working on another restaurant called Dukes but at the rate they are working on will be awhile but that...
"Staff is great, room was clean and they have access to a laundry room. There are fees for the laundry room, but it can be very convenient. The best part of this hotel is how nice the staff is and how welcoming they are."
"Our room was clean and spacious. Staff were friendly and helpful. Breakfast was pretty good. The tables were crowded at the time we arrived but space cleared soon enough. I was surprised that there wasn’t any ice water. But the juices were good."
"This once grand resort is fading into mediocrity which is a shame, based on the amazing setting and location. Hawaii doesn't make it easy on the hospitality industry either, despite its vital importance to the economy, but this jewel has great bones and potential. The rooms are spacious but very dated and worn. The train is so slow and infrequent that one should be prepared to walk the long distances from the rooms to the lobby. The staff were friendly and helpful but they cannot fully...
"Beware of the front desk billing at this property if you book through a site like Expedia. They recently updated their booking system, which caused a glitch that incorrectly charged our card $1,800. It took them days to figure out what happened, and no one knew what to tell us. To make up for the massive headache, they offered us a $200 room credit. However, at check-out, the $1,800 error was still on our bill. When they tried to fix it, they accidentally added the $200 credit as an extra...
"The property is historic so understandably older. However the furnishings could be updated, the ceiling fans were loud and the lights had dead bugs, there was no shampoo or tissues. The outside is loud with frogs and roosters. Overall the property could use a deep cleaning and updated furnishings."
Giá thấp nhất mỗi đêm dựa trên kết quả tìm kiếm trong vòng 24 giờ qua cho 1 đêm lưu trú cho 2 người lớn. Giá và tình trạng phòng có thể thay đổi. Có thể áp dụng điều khoản bổ sung.