Bộ đồ giường kháng dị ứng, két bảo mật tại phòng, màn/rèm cản sáng

Nhận xét về Aston Kaanapali Shores

3.5 out of 5
Aston Kaanapali Shores
3445 Lower Honoapiilani Hwy, Lahaina, HI

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 1397/3009 nhận xét" "
Đánh giá 8 - Tốt. 1112/3009 nhận xét" "
Đánh giá 6 - Được. 316/3009 nhận xét" "
Đánh giá 4 - Kém. 123/3009 nhận xét" "
Đánh giá 2 - Tồi. 61/3009 nhận xét" "

8,6/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

James, Red Deere

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great for families or a couple's getaway.
Lưu trú 7 đêm vào Tháng 5, 2024
AKS_RDM trả lời vào 24/05/2024
Aloha James and mahalo for sharing your review. We're pleased that you enjoyed our great location as well as our spectacular oceanfront views. We strive to provide great value to our guests with comfortable rooms, quality amenities, and friendly customer service with lots of aloha spirit. We appreciate your feedback and hope to welcome you again for another great stay soon. Mahalo and a hui hou (until next time)!

10/10 - Xuất sắc

Jan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel for moderate price.
Lưu trú 1 đêm vào Tháng 5, 2024
AKS_RDM trả lời vào 24/05/2024
Aloha Jan, thank you for sharing your review. We are so happy that you enjoyed your comfortable accommodations and our helpful service with aloha. We hope to have another opportunity to welcome you for a wonderful vacation stay in the future. Mahalo.

10/10 - Xuất sắc

Ramakrishnan

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing stay here nice and relaxing
Lưu trú 3 đêm vào Tháng 5, 2024
AKS_RDM trả lời vào 23/05/2024
Aloha Ramakrishnan, thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

8/10 - Tốt

Constantino F Domingo

Đi cùng gia đình
Thích: Sạch sẽ
Second floor room does not have a bathroom
Lưu trú 7 đêm vào Tháng 5, 2024
AKS_RDM trả lời vào 23/05/2024
Aloha, Thank you for taking the time to bring your experience to our attention. We hope that you will accept our sincere apology for failing to meet your expectations. Our goal is to create a memorable experience for our guests and it appears that we clearly missed the mark in this instance. We truly value your business and appreciate your honest feedback. Should future travel bring you back to Hawaii, we hope that you will give us another chance and allow us the opportunity to create a memorable experience. Mahalo.

6/10 - Được

Renee, Fulshear

Đi cùng gia đình
Không thích: Tiện nghi, dịch vụ
I booked an ocean view room based on the photo on Expedia. Our room had a resort/pool view staring at another building next to it with the water far in the distance. I complained to the front desk and showed them the pic from Expedia vs our room and they said Expedia uploaded the photos, not them and would not reimburse me the difference in rooms. They offered a restaurant credit, but we didn’t eat there. They also offered to move us over a couple rooms but the view was essentially the same. So the hotel did nothing. I called Expedia and they claimed the hotel uploaded the photos and details and also refused to refund me the difference in rooms. So essentially nothing was done. So be careful when viewing the one bedroom ocean view pics, that is not what you will get. Even if it said “partial ocean view” I would be a little more understanding but the photos are inaccurate, whoever uploaded them. The hotel was pretty clean, but not pristine with no daily housekeeping service. We did not realize how damaging the fires were in Lahaina. We were glad that we could support the community, but thought after almost a year, the community would have been somewhat rebuilt, but it wasn’t. There were tons of people living in tents and fema sheds and a large homeless population. Most water activities like snorkeling or zip lining were 2 hours away. So, had we known of the lack of rebuild in the community and extent of damage, we would have booked on another part of the island.
Lưu trú 4 đêm vào Tháng 5, 2024
AKS_RDM trả lời vào 22/05/2024
Aloha Renee, thank you kindly for taking the time to share your review with us. We are sorry to hear that you were not happy with your ocean-view accommodations. Please note that our ocean-views rooms are located on our higher floors 6-9 throughout the resort, so the view of the ocean is not going to the exact same view as seen online as we have over 100 ocean-view 1-bedroom suites. We hope to have another opportunity to welcome you back with us again in the future. Mahalo

10/10 - Xuất sắc

Kaila

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Parking spots are quite small. Luckily we had a small car.
Lưu trú 5 đêm vào Tháng 5, 2024
AKS_RDM trả lời vào 21/05/2024
Aloha Kaila, we appreciate the time you took to share your review and are so pleased to hear that you enjoyed your overall stay with us. We appreciate your feedback as well and would hope to welcome you back with us again in the future. Mahalo.

10/10 - Xuất sắc

Mark

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
We enjoyed our stay. The view and the ambience was everything we'd hoped for.
Lưu trú 3 đêm vào Tháng 5, 2024
AKS_RDM trả lời vào 21/05/2024
Aloha Mark, Thank you for your wonderful review. We are so glad you enjoyed your spacious accommodations and views, as well as our friendly staff that made you feel safe and welcome. We would love to welcome you for another relaxing vacation stay in the future. Mahalo

6/10 - Được

Gautier

Đi theo nhóm
Thích: Tiện nghi, dịch vụ
Không thích: Sạch sẽ
Des cafards dans l’hôtel
Lưu trú 3 đêm vào Tháng 5, 2024
AKS_RDM trả lời vào 18/05/2024
Aloha Gautier, We appreciate the time you took to share a review and are so pleased to hear that you enjoyed your overall stay. We would love to welcome you back again soon. Mahalo

8/10 - Tốt

Thomas

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The only thing I did not care for were the added on fees. It was $25 per day for use of the coffeemaker and other such things plus $10.05 per day for parking. The other add ons were taxes which amounted to about $50 per day. All of this should be included in the advertised price.
Lưu trú 5 đêm vào Tháng 5, 2024
AKS_RDM trả lời vào 16/05/2024
Aloha Thomas, we appreciate the time you took to share your review and are so pleased to hear that you enjoyed your overall stay with us. We appreciate your feedback as well and would hope to welcome you back with us again in the future. Mahalo.

10/10 - Xuất sắc

Rachel

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was so nice, and you can easily access the boardwalk via the public park a hotel over.
Lưu trú 3 đêm vào Tháng 5, 2024
AKS_RDM trả lời vào 16/05/2024
Aloha Rachel, thank you for your review. We are delighted to learn that you enjoyed our corner of paradise, and that your accommodations, view, and location all enhanced the quality of your vacation. We hope to welcome you again in the future! Mahalo.

10/10 - Xuất sắc

gary

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing views and right on the beach and pools were never packed
Lưu trú 2 đêm vào Tháng 5, 2024
AKS_RDM trả lời vào 13/05/2024
Aloha Gary, Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

8/10 - Tốt

Darlyn

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Best location and easy access to shopping restaurants and beach
Lưu trú 5 đêm vào Tháng 5, 2024
AKS_RDM trả lời vào 13/05/2024
Aloha Darlyn, Thank you for your review. We are delighted to learn that you enjoyed our corner of paradise, and that your accommodations, view, and location all enhanced the quality of your vacation. We hope to welcome you again in the future! Mahalo.

10/10 - Xuất sắc

Victor

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place for vacation
Lưu trú 2 đêm vào Tháng 5, 2024
AKS_RDM trả lời vào 09/05/2024
Aloha Victor, Thank you for your review. We are delighted to learn that you enjoyed our corner of paradise, and that your accommodations, view, and location all enhanced the quality of your vacation. We hope to welcome you again in the future. Mahalo.

10/10 - Xuất sắc

Gilberto

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property is clean and well mainteined.
Lưu trú 4 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 09/05/2024
Aloha Gilberto, Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

8/10 - Tốt

Terrence

Đi cùng bạn đồng hành
Thích: Sạch sẽ
Was off the beaten path.. some of the things that were scheduled nightly events didn't happen. Plan on hidden fees.
Lưu trú 4 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 06/05/2024
Aloha Terrence, thank you for taking the time to bring your experience to our attention. We hope that you will accept our sincere apology for failing to meet your expectations. Our goal is to create a memorable experience for our guests, and it appears that we clearly missed the mark in this instance. We truly value your business and appreciate your honest feedback. Should future travel bring you back to Hawaii, we hope that you will give us another chance and allow us the opportunity to create a memorable experience. Mahalo.

10/10 - Xuất sắc

Kathleen

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The rooms and lanai were wonderful. The view was spectacular from both rooms (9 of us) I especially want to thank Josiah for all the questions he answered for me prior to our arrival. Also Trisha and Firta for the warm welcome and fun check in. All the staff was so helpful and friendly. The two pools were clean and fun. We will definitely stay again.
Lưu trú 10 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 06/05/2024
Aloha Kathleen, Thank you for your wonderful review. We are so pleased to learn that your stay was a memorable experience, and that you enjoyed our incredible views, friendly staff, and ideal location. We will pass your kind words along to Tisha, Firta & Josiah for their exceptional service and can't wait to welcome you again soon! Mahalo.

8/10 - Tốt

Greg

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Two pools and landscaping around is great. The rooms are outdated, but very specious, so great for longer stays.
Lưu trú 10 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 06/05/2024
Aloha Greg, we appreciate the time you took to share your review and are so pleased to hear that you enjoyed your overall stay with us. We appreciate your feedback as well and would hope to welcome you back with us again in the future. Mahalo.

10/10 - Xuất sắc

Mi

Lưu trú 3 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 21/05/2024
Aloha Mi, We appreciate the time you took to share a review and are so pleased to hear that you enjoyed your overall stay. We would love to welcome you back again soon. Mahalo

10/10 - Xuất sắc

Rochelle

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great people And cleanliness
Lưu trú 2 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 01/05/2024
Aloha Rochelle, Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

4/10 - Kém

Evan

Đi theo nhóm
Thích: Tiện nghi, dịch vụ
Không thích: Sạch sẽ
Room was dated and was strangely narrow.
Lưu trú 2 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 01/05/2024
Aloha Evan, thank you for taking the time to bring your experience to our attention. We hope that you will accept our sincere apology for failing to meet your expectations. Our goal is to create a memorable experience for our guests, and it appears that we clearly missed the mark in this instance. We truly value your business and appreciate your honest feedback. Should future travel bring you back to Hawaii, we hope that you will give us another chance and allow us the opportunity to create a memorable experience. Mahalo.

10/10 - Xuất sắc

Deborah, Huntington

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great service, food, and nice clean room.
Lưu trú 1 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 29/04/2024
Aloha Deborah, Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

10/10 - Xuất sắc

Margaret A, Tetonia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room was lovely with well equipped kitchen and the balcony had a nice view of palm trees and ocean. The garden/pool areas were also very inviting. Beach club restaurant had good food. Grocery store and small eateries right across the street too. We had a great stay.
Lưu trú 7 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 29/04/2024
Aloha Margaret, Thank you for your wonderful review. We are so pleased that you enjoyed your spacious accommodations and views, as well as our friendly staff that made you feel safe and welcome, and your convenient in-room amenities. We would love to welcome you for another vacation stay again in the future. Mahalo.

10/10 - Xuất sắc

Laura

Lưu trú 6 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 18/05/2024
Aloha Laura, Thank you so much for your review. We are happy to hear that you thoroughly enjoyed your stay and that our staff gave you a warm welcome. We hope to welcome you back again soon. Mahalo.

10/10 - Xuất sắc

Sangeetha

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were helpful and friendly, right from check-in to check-out. Shops and restaurant on site were quite nice. Two pools with adjacent hot tubs, both were great and we saw them being raked/cleaned every morning. Beach right outside was amazing! They also have an on-site spa and salon, which we didn’t make use of.
Lưu trú 6 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 28/04/2024
Aloha Sangeetha, Thank you for your review. We are delighted to learn that you enjoyed our corner of paradise, and that your accommodations, view, and location all enhanced the quality of your vacation. We hope to welcome you again in the future! Mahalo.

10/10 - Xuất sắc

Michael Carbin

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great property. Have to pay to use the gym. Room was immaculate and the staff were friendly and helpful.
Lưu trú 5 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 28/04/2024
Aloha Michael, we appreciate the time you took to share a review and are so glad to hear that you enjoyed your stay. We appreciate your feedback as well and would love to welcome you again in the future! Mahalo.

10/10 - Xuất sắc

Patricia Ann

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved this beautiful resort!
Lưu trú 4 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 28/04/2024
Aloha Patricia, we are so thrilled that you enjoyed your vacation stay and were comfortable in your accommodations as well as appreciated our beautiful and ideal location. We hope to welcome we're able to welcome you back with us again soon. Mahalo, and a hui hou (until next time).

8/10 - Tốt

Darek, Loveland

Lưu trú 6 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 15/05/2024
Aloha Darek, we appreciate the time you took to share a review and are so pleased to hear that you enjoyed your overall stay. We would love to welcome you back again soon. Mahalo

10/10 - Xuất sắc

Michael

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 15/05/2024
Aloha Michael, Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

10/10 - Xuất sắc

Tetyana

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything good
Lưu trú 4 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 28/04/2024
Aloha Tetyana, Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

10/10 - Xuất sắc

Daniel J

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was great. Very peaceful and several activities.
Lưu trú 8 đêm vào Tháng 3, 2024
AKS_RDM trả lời vào 22/04/2024
Aloha Daniel, Thank you so much for your review. We are happy to hear that you thoroughly enjoyed your stay and that our staff gave you a warm welcome. We hope to welcome you again soon. Mahalo.

10/10 - Xuất sắc

Sandra Viviana

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent service. Beautiful facilities and friendly people
Lưu trú 5 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 22/04/2024
Aloha Sandra, Thank you for your wonderful review. We are so pleased to learn that your stay was a memorable experience, and that you enjoyed our incredible views, friendly staff, and ideal location. We can't wait to welcome you again soon. Mahalo.

8/10 - Tốt

Dana

Đi cùng bạn đồng hành
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
the room we had was sub standard. things didn't work and the view was not good. We complained and got a better room. took 3 days to move us though.
Lưu trú 10 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 20/04/2024
Aloha Dana, thank you for taking the time to bring your experience to our attention. We hope that you will accept our sincere apology for failing to meet your expectations. Our goal is to create a memorable experience for our guests, and it appears that we clearly missed the mark in this instance. We truly value your business and appreciate your honest feedback. Should future travel bring you back to Hawaii, we hope that you will give us another chance and allow us the opportunity to create a memorable experience. Mahalo.

8/10 - Tốt

Damon Sean, Speculator

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
It took a while to check in. The property could use a bit of an update. We did enjoy our time overall.
Lưu trú 4 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 20/04/2024
Aloha Damon, thank you for taking the time to bring your experience to our attention. We hope that you will accept our sincere apology for failing to meet your expectations. Our goal is to create a memorable experience for our guests, and it appears that we clearly missed the mark in this instance. We truly value your business and appreciate your honest feedback. Should future travel bring you back to Hawaii, we hope that you will give us another chance and allow us the opportunity to create a memorable experience. Mahalo.

10/10 - Xuất sắc

Amy

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very friendly staff & beautiful property!
Lưu trú 2 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 20/04/2024
Aloha Amy and thank you for sharing this wonderful review. We are so pleased you enjoyed our ideal location close to Kaanapali beach and attractions, as well as our comfortable room and convenient amenities. Your feedback is appreciated, and we'd love to welcome you again for another fabulous stay soon. Mahalo and a hui hou (until next time)!

10/10 - Xuất sắc

Barbara

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ocean view was great. Located near equipment rental for snorkeling etc
Lưu trú 7 đêm vào Tháng 3, 2024
AKS_RDM trả lời vào 20/04/2024
Aloha Barbara, Thank you for your wonderful review. We are so glad you enjoyed your spacious ocean view accommodations, as well as our friendly staff that made you feel safe and welcome, and your convenient in-room amenities. We would love to welcome you for another vacation stay again in the future. Mahalo!

10/10 - Xuất sắc

Brennden Thomas

Lưu trú 6 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 06/05/2024
Aloha Brennden, Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

10/10 - Xuất sắc

Kelsey

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Absolutely wonderful, huge rooms!!
Lưu trú 2 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 20/04/2024
Aloha Kelsey, Thank you very much for your review. We are so pleased that you enjoyed your recent stay with us. It is wonderful to hear that our staff took great care of you, and that you were comfortable in your accommodations. We can't wait to welcome you back to our resort again soon. Mahalo

10/10 - Xuất sắc

Brian

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I liked that it was close to the local neighborhood and the food trucks. Very super chill resort. Kids love it.
Lưu trú 4 đêm vào Tháng 4, 2024

8/10 - Tốt

John

Đi cùng gia đình
The construction they did not notify us loud and annoying.
Lưu trú 6 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 20/04/2024
Aloha John, thank you for taking the time to bring your experience to our attention. We hope that you will accept our sincere apology for failing to meet your expectations. Our goal is to create a memorable experience for our guests, and it appears that we clearly missed the mark in this instance. We truly value your business and appreciate your honest feedback. Should future travel bring you back to Hawaii, we hope that you will give us another chance and allow us the opportunity to create a memorable experience. Mahalo.

10/10 - Xuất sắc

Douglas, Poway

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful location. Their resort hotel restaurant was very good. Comfortable rooms. FRIENDLY STAFF!!!
Lưu trú 4 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 20/04/2024
Aloha Douglas, Thank you for your review. We are delighted to learn that you enjoyed our corner of paradise, and that your accommodations, view, and location all enhanced the quality of your vacation. We hope to welcome you again in the future. Mahalo.

8/10 - Tốt

Rachel

Đi cùng gia đình và trẻ nhỏ
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall our experience was good. We have been coming here for years and the rooms are outdated. Wish the upkeep in them was a little better but overall it was good.
Lưu trú 6 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 10/04/2024
Aloha Rachel, Thank you for a wonderful review. We are thrilled to hear that you loved every aspect of your stay, and that our staff, accommodations, entertainment, location, and dining all enhanced the quality of your vacation. We hope to welcome you again soon! Mahalo.

10/10 - Xuất sắc

Angela Rae

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our family of 5 stayed in the Oceanfront Suite and found it to be the perfect size for us. We loved having coffee on the deck, with a full view of the water. The kitchen in the room was great and there was plenty of space for everyone in our family. We had the best time!!!
Lưu trú 4 đêm vào Tháng 3, 2024
AKS_RDM trả lời vào 10/04/2024
Aloha Angela, Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

10/10 - Xuất sắc

Virgil, Hillsboro

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We have stayed here many times and have always had a great time.
Lưu trú 9 đêm vào Tháng 3, 2024
AKS_RDM trả lời vào 10/04/2024
Aloha Virgil, Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

8/10 - Tốt

Robert Zachary

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Love how close it is to the grocery store and the food trucks. Has everything you need without the expense of some of the other places we have stayed. Really nice to have a full kitchen.
Lưu trú 9 đêm vào Tháng 3, 2024
AKS_RDM trả lời vào 08/04/2024
Aloha Robert, Thank you for your review. We are delighted to learn that you enjoyed our corner of paradise, and that your accommodations, view, and location all enhanced the quality of your vacation. We hope to welcome you again in the future! Mahalo.

10/10 - Xuất sắc

Colleen

This hotel was great! Highly recommend
Lưu trú 1 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 08/04/2024
Aloha Colleen, Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

8/10 - Tốt

NIlash

Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
Our experience was good. One feedback that we have is if we can have some safety measurements with guards around the beach, that would be great. Also there were no house cleaning service during our 5 day stay.
Lưu trú 4 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 08/04/2024
Aloha Nilash, We appreciate the time you took to share a review and are so glad to hear that you enjoyed your stay. We appreciate your feedback as well and would love to welcome you again in the future! Mahalo.

10/10 - Xuất sắc

David Wayne

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect place to stay and relax!
Lưu trú 6 đêm vào Tháng 3, 2024
AKS_RDM trả lời vào 08/04/2024
Aloha David, we are so glad you enjoyed your vacation stay, and were comfortable in your accommodations as well as appreciated our beautiful and ideal oceanfront location. We hope to have another opportunity to welcome you back with us again soon. Mahalo

8/10 - Tốt

Alfredo

Two pools was good. Only one dining option specially with limited outside locations near the hotel.
Lưu trú 3 đêm vào Tháng 4, 2024
AKS_RDM trả lời vào 05/04/2024
Aloha Alfredo, we appreciate the time you took to share a review and are so pleased to hear that you enjoyed your overall stay. We would love to welcome you back again soon. Mahalo

8/10 - Tốt

Michael

Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Nice job
Lưu trú 4 đêm vào Tháng 3, 2024
AKS_RDM trả lời vào 08/04/2024
Aloha Michael, We appreciate the time you took to share a review and are so pleased to hear that you enjoyed your overall stay. We would love to welcome you back again soon. Mahalo

6/10 - Được

Victor M Lopez

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
I have to called to asked them to clean and restock all towels and bathroom supplies. They told me that they already did it, they said they do it every Thursday and I told them nobody came to clean the room, they double check everything and they said for some reason they was a miscommunication with the employees.
Lưu trú 8 đêm vào Tháng 3, 2024
AKS_RDM trả lời vào 03/04/2024
Aloha Victor, Thank you for taking the time to bring your experience to our attention. We hope that you will accept our sincere apology for failing to meet your expectations. Our goal is to create a memorable experience for our guests, and it appears that we clearly missed the mark in this instance. We truly value your business and appreciate your honest feedback. Should future travel bring you back to Hawaii, we hope that you will give us another chance and allow us the opportunity to create a memorable experience. Mahalo.