Find hotels in Hawthorn Woods, IL from 1.401.348 ₫

"I have never stayed at a worse hotel. The first room we were given had a horrible smelling bathroom and room smelled like smoke. Asked for a new room and was given a room that had dirty sheets that looked like “fresh stains”. When I asked for clean sheets the front desk had me go to The laundry room and get clean bedding to make the bed myself! Afterwards the tv didn’t turn on, staff was rude and talked to me like I was an idiot. She came to the room and took her quite awhile to get it to work- asked for an extra blanket because the one given was t along size blanket and she asked me to come get it again. When I said no, I’ve had to go 3 times she said she would bring me one in half an hour- never received the blanket. Worst service, dirty room- only reason I stayed is because I had a really early flight. Will NEVER stay again."

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"I decided to stay at this hotel based solely on the pictures and location provided online. The hotel was spotless, and the staff was incredibly polite and friendly. For dinner, I opted for the hotel’s restaurant, “The Ashburn.” The food was decent, but be prepared to pay a premium since it’s a more upscale establishment. Overall, I was thoroughly pleased with my short stay."

"This was a great time for our daughter’s brithday"

"Close to the airport, fair value but booked here in part to use the pool and it was so cold No one wanted to go in. And we don't mind a little cold usually but either the heater is broken or they just don't make any attempt. Probably won't stay again."

"The room was freezing and I couldn't get the thermostat to work. A miserable night"

"Booked a 4 night getaway for my boyfriend and I to have a relaxing stay in weekend. It was going to snow that weekend so it was going to be perfect to stay in, swim, bowl, get massages, etc. WRONG. The pool and all other amenities are separate from the hotel. Meaning we'd have to walk across the parking lot with wet hair from swimming outside through the snow and wind to get to and from our room. Same with all other amenities. Going up to the room the hallways are the most narrow hallways I've ever been in (think almost one way traffic) and the layout itself is very confusing, but that's just a side note. Got into the room. Smelled old, the curtains had many visible tears in them, and the bed had about a hand sized brown stain on it. We immediately went downstairs and let the staff know that we would not be staying. There was a little delay in our refund because we were marked as a "no show" so the Expedia team had to fight it that we did indeed show up, check in, then leave. But we did end up getting our money back and that's the only positive experience. Drove 7 hours for nothing. Complete waste of time."

"There's a fee to park vehicle--not ideal. Staff friendly. Difficult to find. Property maintained but could use a little TLC."

"We needed a clean and quiet place to stay, rest and recharge after our business trip. This place really fit the bill. Lots of nice restaurants nearby. Would stay again."