Khách sạn Hayales

"Hotel was good, staff was very nice and helpful. But online it says all inclusive and it’s not, you have to pay an additional fee for it to be all inclusive."

"you need a elevator, for handy cap person,and a breakfast station."

"The property was very well maintain and the staff very friendly and attentive. Good service."

"Lugar acogedor y el personal muy atento."

"Great staff. Facilities were as expected and what we needed"

"Relaxing/staff amazing/ very clean and food was good. "

"Great service"

"Not sure if there was a vending machine, ice maker or microwave. It would be great to have some kind of food when it is late at night. Not sure if they have a kitchen where they could be a microwave and ice maker. I did not ask for these, but also there were no sign of them having them. There is only one electrical outlet, so a power cord would be helpful. Other than that, it is a beautiful place with nice, beautiful rooms. I would definitely stay in this place again. I definitely recommend...

"Beautiful hotel, very attentive staff."

"Muy bueno, mejorar un poco en la limpieza"

"Good"

"Nos encantó absolutamente todo. Definitivamente volvemos. Super familiar y acogedor nos encantó. Ya sea para pasarlo en pareja o para quedarte una noche en familia si te encuentras por la isla 20/10 recomendados!"

"Was under construction Huge cockroach’s everywhere Disgusting "

"Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. "

"Good room centrally located. No trash bin in room, tv didnt work well, shower doesnt have a lot of hot water. Overall okay experience."

"Buen sitio y limpio"

"No agua caliente"