Tìm Căn hộ tại Trái tim nước Anh

"The check in instructions were a little confusing. Also the apartment is not that great given the price and the area. You could get a better room at the premier hotel"

"Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry!"

"Very reasonable accommodation for the price, in a central location close to the train station. The property itself was in need of some modernisation and a deep clean in places but overall it was quiet and comfortable, with a basic kitchen and secure parking. Check-in instructions could have been clearer and ideally sent in advance of the check-in time."

"If I could rate this place a 0 I would . Took a chance on a place with no reviews and quickly found out why . On arrival stains on the bed and towels . Chewed up chewing gum on the side of the bed . Unclean kitchen . And cheap appliances . When I complained no response . I booked for a 3 night stay . For the first night I had to find a different accommodation to stay at as it was just that dirty . Contacted Expedia and was given a voucher . Response from this team is simply terrible . If you...