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"Excellent room, staff and meals"

"Good location. Room was clean enough but the walls were very thin you could hear everything in the next room and the whole hotel smelt very clinical like a hospital."

"I really love this place. It's so convenient, right next to the airport, just take to pods from Car Park Level 2 & you're there in 5mins. Keisha at the front desk is so pleasant & helpful. I will always stay here when I have an over night layover in LHR. "

"Great location. No complaints. "

"The room was quite dated as was the whole hotel. There was a laundry truck unloading for about two hours in between 2-4 am outside the room in the back alley (rough timings, I wasn't checking the clock in the middle of the night). It interrupted my sleep for a while. When I mentioned it to the receptionist in the morning he apologised but didn't seem too bothered. There is one thing I want from a hotel and it's a good night's sleep."

"So to be completely honest, this is a good hotel. The rooms are a little tired, and some of the amenities in the rooms are a bit antiquated BUT it is clean, comfortable and good value for money. The best part about this hotel is the wonderful team of staff. From the check in, to the breakfast team, everyone is smiling and friendly and genuine and for this reason I would stay again. Breakfast was hot, tasty and plentiful and this hotel reminds me of being on holiday with it's layout and decor. A little TLC and this could be an amazing hotel."

"Clean room "

"Tired overpriced and unattractive "

"Clean and tidy, lovely staff. Car park and e/c charging would recommend "