Khách sạn Helen

"The room was good. Needs a bit of maintenance. The view was absolutely wonderful. The door handle lock to the balcony was broken, but since we were on the third floor, I was not too worried. There were ants in the bathroom and in some other parts of the room. The location was great. The beach is right across from the lodge. And the fairgrounds are very near and an easy walk to the boat launches. The breakfast is ok. There is syrup, but no waffle makers or frozen waffles/pancakes to use it on....

"I was extremely surprised by this hotel. I was expecting very little as I knew it was older and the price was so good. But to my surprise, it was so clean and every time we came through the lobby or the hallway, there was always staff cleaning. Very impressive! I observed one of the staff members wiping down the breakfast area tables all the way down to the bottom where you rest your feet. Yes, it's an older hotel and it's certainly not the Ritz but, they do such a phenomenal job. All of the...

"Staff was very nice and welcoming."

"Excellent accommodations in an excellent location"

"The staff was friendly and helpful. We did find a dead cockroach in the bathroom, but did not see any others. The surfaces, bedding, fridge and microwave were clean. Ate fresh fruit for breakfast."

"This is our second stay here. The first wasn’t horrible but it was inexpensive so I couldn’t complain. My second visit was different. I booked a room that stated there was 1 king bed and slept 3. Sounded perfect for 3 of us. That detail is incorrect. The lady at the desk looked at me like I had three heads. I asked for a rollaway. Again, I got the strangest look as she said she’d see if they had one. They did, but everyone involved acted really weird. Well, the mattress was a joke and we might...

"Everything was awesome"

"Everyone I met that worked there was amazing. Friendly and helpful. Although the room was very clean and comfortable, there are quite a few maintenance issues that I spotted. Also the hallways kinda smell. We hated the coffee in the room. It was horrible. Not to mention there are not many plugs so I had to put the coffee maker on the floor by the bed. The breakfast buffet was the best part! Yum! For the price, I expected to at least use the pool but it was being treated."

"Need to clean behind bed boards and mop floors better."

"Staff was very friendly and it is a great place for couple to stay. Highly recommend and would stay again next time im in the area."

"First the Dillard's house has the most beautiful view of the mountains it was so gorgeous we really loved eating in the front dining room and enjoying the delicious food at the restaurant. The staff was very nice, and we had a drink at the bar; Carlton the bartender was interesting and made a killer cocktail.🎉 Our room was very clean but it's a walk into the 1960s... The room furnishings were very old vintage upholstery 😬I would say but the mattress was new and the towels were clean.They had...

"Clean rooms, comfortable beds, nice that a restaurant is connected to the Lodge, huge swimming pool. Would consider going back."

"Outside parking lot needs a repaving but it seems the inside of the hotel has recently been renovated so it was basic but nice and clean. Staff was very pleasant."

"Loved how the property was on the river and we had access to it"

"We really enjoyed our stay at the Hampton Inn in Helen, the location was great, right on the Chattahoochee River and not a far walk to restaurants, parks, shopping, and the mountain coaster. We enjoyed the delicious breakfast and the cookies that were served daily in the lobby. I liked the swings and benches that were placed down by the river, it was a great place to relax. The staff was very helpful and friendly. The facility was a little aged but overall it was a great stay."

"Staff was very helpful, Breakfast was OK . Room was clean and comfortable. Would stay here again"

"Amazing customer service we were greeted so friendly and welcoming as soon as we got in the staff was very helpful and friendly"

"So good"

"We only stayed for one night and it was a basic hotel stay. Check in was quick and easy, my room was clean and the air got cold. Got a great night sleep then left early the next morning. It was a basic hotel room. Nothing fancy or frilly, but I paid a basic price for a standard room. As long as it’s clean and serves the purpose, I’m happy. I’d definitely stay again if passing through the area."

"Needs refurbishing."