Khách sạn Helenental

"Gut wie immer."

"Schön und modern eingerichtetes Hotel, Zimmer blitzsauber, Personal sehr freundlich und kompetent. Hotelbar mit außergewöhnlich gutem Angebot und überraschend niedrigen Preisen. Aus der Dusche kommt sehr wenig Wasser, da wollte man wohl im Sinne der Umwelt Wasser sparen. Das ist aber auch das einzige Negative das mir einfällt. Ich komme wieder."

"The rooms were clean, good firm matresses and friendly staff. The breakfast buffet is average. You might want to order a coffee and get a croissant in a close by bakery. No parking at the entrance of the hotel. Unloading can be a bit difficult if you have bigger luggages. Close by parking garages are available."

"Staff was great. So helpful figuring out check-in and laundry. Laundry is cash/card and about 5.50eu/Cad per load was and same to dry. Drying takes a long time as dryers don’t do a full dry it seems but staff was helpful and then also rooms have a drying rack to finish things off. Rooms are clean and tidy. No housekeeping staff so you grab extra towels/amenities as you need. Lots of spaces to connect - pool tables, tables with chess boards, lots of nice spaces. When we were staying a school...

"The staff was very accommodating and friendly."

"Sehr schönes Hotel, saubere Zimmer, super Frühstück und eine zentrale Lage. Wir kommen gerne wieder"

"Room was very basic and standard, no extras. It was overall fine but nothing extra. Staff was fine, just checked into room but didn’t engage with local stuff or things to check out. Area is a bit industrial and a bit less convenient - few min walk to transit platform which was nice but felt 15-20 min out of town from things. Buffet breakfast was nice and made things easy as there were very few food options around for the morning."

"Spacious rooms, separate toilet from bathroom. Hotel is steps from metro station, many cafes and restaurants around, very good deal for the price. Check in was not smooth, arrived early and couldn’t get the room till after 3, the A/C is terrible, only fan Bit far from the center, 7 stops by metro, walking to great Schonbrunn palace. Vienna is a great city with wonderful heritage, very safe"

"立地以外、不満な点はありません。"

"Staff weren't that interested after the initial checking in process. The hotel is on a very noisy street."

"The location was very convenient. Amenities in the rooms, even more premium rooms, were rather basic. No fridge or tea/coffee making facilities, for instance. A decent amount of space though."

"The hotel was wonderful—our room was spacious, spotlessly clean, and all of the amenities provided were great. It was especially handy to have washers and dryers in the basement for guests’ use, although you do have to download an app to use them and pre-load your account with 20€ (you can claim a refund of any unused portion of your balance). The hotel staff were extremely warm, kind, and very helpful. The hotel is conveniently located close to several public transportation options to the city...

"Nice hotel, great location, didn’t find it noisey. Wouldn’t call it 4 stars though, I had to buy my own toothpaste. The hotel felt dated even though it’s apparently a relatively new hotel. However I would stay there again. Lidl and a good Irish bar across the road."

"Ein sehr Familienfreundliches Hotel. Sehr reichhaltiges Frühstück und nettes Personal. Wir hatten 4 Nächte und waren sehr zufrieden. Zudem müssen wir erwähnen, dass durch die gute Anbindung zu den u Bahnen alles sehr gut erreichbar war. Wir kommen sicherlich wieder"

"Pretty basic room. Breakfast buffet was just ok but 20 Euros. Staff at the front desk were not real friendly. No room cleaning even though we were there for 5 days. We checked out a day early but they refused to credit us for the unused stay. Got pretty busy since lots of tour buses used the hotel."

"The personal has friendly behavior and were so helpful. The room and hotel was very clean and appliance are new. The breakfast was not varied but acceptable for a short trip Access to public transportation to city center was great"

"Top"

"Le rapport qualité-prix est excellent pour l’hébergement et les accessoires aux équipements (piscine, spa). Le buffet déjeuner est offert tôt, ce qui est très pratique pour les personnes pressées!"

"Appartement haut de gamme"

"If you need a hotel close to the Hbf - main train station- in Vienna, then this is very good choice. I had a very generous large room, it was quiet and was climatized. Breakfast buffet was a typical German style breakfast buffet. Only wish would be to offer the option to request early checkin or late checkout. They were not accommodating such a request at this hotel either. I don’t know why hotels leave this potential revenue opportunity on the table. Cleaning crews can’t clean every room...