Search Hotels in Henderson Creek Park, Naples

"My stay was great. The room was clean and, until my check-out, all the staff were super friendly and polite. On the morning of my check-out, the man at the counter was so rude. He was on the computer so I waited quietly, he then looked up and asked if he could help me, I answered yes I’m checking out. He stared me down looking quite angry until finally he snapped, what room number, we have a lot of guests here. his tone was sarcastic and condescending. I pointed out that he was being rude. He said “you’re all set, take some pens take a bunch of them.” really he should’ve apologized , and I would’ve accepted that . I’m glad this happened when I checked out, and I didn’t encounter it at the beginning of my stay. I visit the area often, but I won’t be staying there again because of that interaction."

"Ideal for spending time with the family"

"Barely due to construction "

"beds are not comfortable "

"Great location! Easy check in and out! Excellent customer service. Rooms could use a bit more updating but good hotel for a couple nights. "

"Really enjoyed our stay. Highly recommend! Great staff, Clean all around, nice breakfast, bar and pool were lots of fun with good music and games. Fire pits were a big hit. Also had an amazing staff - incredibly helpful and accommodating, especially the night check in desk. We had to check in late due to flight and the lady at the desk was so welcoming and informative. Her hospitality continued to give comfort duration our entire stay. "

"Staff is courteous and diligent. Rooms are spacious and clean. "

"The beach view was great. They gave us a room on the 6th floor so we could see the beach nicely. "

"Hotel is fine and clean but man…. I Dont even think i got a hello from the front desk guy. Ive never seen someone so unprofessional and just unfriendly. Really wanted to slap him in the face and say are you even gonna tell me the room #. And he wrote down the wrong room #. Get better training or employees"