Khách sạn Henderson

"The entrance to the hotel is terrible. You are basically turning left from a roundabout into parking lot with other businesses without clear directions."

"Difficult check in with Management "

"We had bugs in and out our room"

"not for me"

"I have a serious issue with processing my order staff was overly rude. Needs be put in place."

"Great hotel, the room was odd in its layout with the bed facing the window and the TV on the side."

"This was the dirtiest hotel we’ve ever stayed in. We asked to switch rooms because I found hair, debris and a mini flashlight in the bed upon arrival. When we switched rooms we were moved to a room with huge black stains on the carpet, food in the fridge and a delightful smell of smoke and urine. The elevator was broken so we took the stairs and no one cleaned up the vomit in the stairwell for over 24hrs. We also found pills on the floor, and one in the bed (in the new room). I understand that...

"No complaints during my staff. I would definitely book again."

"Room larger than expected. Great for traveling with a small child needing a pack and play. "

"Great option for the price. Clean sheets and clean mattress which is what I look for. Needed dusting and sweeping of floors and not the cleanest walls/door/corners. Great air conditioning, fridge, microwave"

"There was no power at the hotel when we got there due to a breaker that had exploded across the street"

"My recent stay had one major issue. The first night, the “chirping” from the smoke detector kept me awake. A phone call to the desk to complain about the issue produced no action from the front desk. Half an hour later, still no show from maintenance. I decided to go downstairs. Explained what the issue was and all I received was a half hearted apology. I had two rooms booked and ended up staying in the second room. The second night I went to front again to address the issue. I was assured that...

"Met a higher standard than rated."

"Easy access to Moore Park Sports Complex. Comfortable beds, good free breakfast, and a nice free chicken-fajita dinner + drinks on the Friday night that we checked in."

"A van blocked the front entrance when I arrived. I mentioned it to the front desk person who responded, "I. know." That was exemplary of every interaction I had with her. There was an employee smoking at the entrance every time I went in and out. Nice cloud to walk through and the van was there when I left to have dinner much later. Breakfast was sparse. The coffee was good. Although signage indicated ice on my floor there was none. No coffee in the room. Door was sketchy. Obviously an...

"There were 2 elevators, one out of service during our visit, then the second one also failed, making us all carry our luggage up and down several flights of stairs. The window curtain was torn. The bathroom had areas of what appeared to be mold in the caulking. The bathroom door was a barn door style, and it offered little privacy as it did not close across the opening. The noise from the people on the floor above was excessive. Squeaky and disruptive as they moved about the room. Overall...

"Need out door cameras for safety of staff and customers. There was a panhandle’s trying to bumming cigarettes from us. I can’t believe in this time there were no security cameras around this place Holiday Inn needs to step up their security."

"Staff was pleasant, room was nice though some areas could use some upgrading. The tin base of the beds were a bit annoying when you come in contact. Enjoyed the hot breakfast!"

""I rented a room here and was wrongfully charged a fee for getting makeup on a towel. On top of that, housekeeping was incredibly lazy—they refused to bring us extra towels, forcing me to go down to the front desk myself on my second night. The housekeeping supervisor clearly had an issue with us for no reason; we were never rude, yet she flat-out refused a standard late checkout request. To make matters worse, management refused to show me any proof of permanent damage to the towels and...