Khách sạn Hengoed

"Cleanest hotel I’ve stayed in. Staff was so helpful too. Will stay again"

"Staff were very helpful Room (18) was spacious. Bathroom needed to be updated. Bath/seal very poor"

"Staff were great, food good and great location would return."

"Lovely clean rooms set in a lovely hotel with beautiful surroundings. Carpark had plenty of space. The pub/restaurant was fantastic. One of the best steaks I’ve had. I was impressed by the wine list as it had plenty of choice of fantastic wines. Only downside was they stopped serving drinks at 10pm. Much too early to shut shop after you’ve been in the restaurant all evening. Other than that, we were satisfied."

"Great location for us. Very friendly staff. The heatwave was too much for the AC and our room was not as cool as we like and the bed was very firm. A good value however."

"Not recommended"

"Lovely room and staff were very helpful. Breakfast was ok but could be better"

"Lovely room. Beautiful hotel with very friendly staff. We had a terrific stay!"

"Room wasn’t cleaned so also no tea/coffee/water replaced. Called reception and replacements promised within 10 minutes - never arrived after an hour so had to re request. No clean cups or spoons. Two power cuts first night with no answer to an Expedia message. Hotel was extremely dated and it is never a 4 star room and the receptionists all lacked basic pleasantries/communication skills. Much prefer Llechwen Hall stays. Golf course looked nice though"

"Most of the hotel facilities were out of use, it was dated… but staff were great"

"Property needs updating carpets and bathroom grubby. Coffee and tea facility not adequately catered for. Staff very helpful. Beds comfortable. Was a bit noisy. Spa and gym good. Was great value for money. Breakfast was good."

"Clean and tidy room No air conditioner it was extremely hot over 31 degrees celsius and the window could not be opened due to a window safety cable. We had to cut our stay shorts it was just too hot and we could not sleep in the room. Very stuffy fan just circulated hot air. Very disappointing thought Best Western had a minimum standard across the chain this one certainly did not compare to others....."

"Beautiful hotel, great location, immaculate and picturesque gardens. Rooms well decorated, clean, really can't complain about the aesthetics. Staff attentive. Breakfast choice very good and delicious. Our only complaint was the noise in the beer garden. The weather was really good, and so, attracted people (guests & non guests) to the beer garden. Music stopped playing at 1110, however, a number of people remained until approx 1am and were so loud, they (non guests) were asked by staff at...

"no issues"

"Excellent 2 night stay in Superior Room overlooking the fields. Massive room with air con, all facilities & amenities 10/10 - restaurant & breakfast top notch, patio area was great in the warm weather. By far the best hotel stay in the area, we’ve tried them all !"

"Lovely stay at the Vale. Staff were really helpful and friendly. Room was very clean and the air con was delightful! Breakfast was tasty!"

"Nice welcome from staff. Room was small but clean. Good to have a bath."

"Good stay, convinient parking, room a bit warm due to to unsual warm temps, but location offers a nice view."

"The room was clean but a few issues I found brown marks on the door frame of the bathroom maybe make up ? Also on the table there was stain drink cup marking and the shower glass has all marks on it there was cobwebs around lamps and bedside lampshades was dusty dirty and marked and one lamp didn’t work. The staff was lovely very helpful and friendly. Breakfast was lovely shame there was no tomato’s and only fault was the orange juice was warm. And staff was a bit slow at putting new fruit and...

"Lovely, clean, comfortable property with friendly owners. Breakfast was great quality too. The property is a short way from Abergavenney, surrounded by countryside - so very peaceful. A very relaxing stay."