Khách sạn phù hợp cho khách gia đình tại Henrietta,

"Dirty and not accommodating"

"This was my first time at the hotel. The lobby area was nice but my room was really nice. I really liked that it have a living room area as it was my first time in a king suite. The room was very clean. I definitely will be staying there again. Also the staff were friendly so that made the stay even more enjoyable."

"Our family stayed for 2 nights and we were not impressed. The property is in desperate need of renovations. Our room was okay but did not meet my standards of clean. The washroom needed a good scrub down and the shower curtain had a funky smell. The carpets were dirty and in need of a steam cleaning. We didn't use the pool because the water looked murky. The windows had a gross film which was not appealing. Overall disappointed."

"Chk in 8:30 pm no room clean hand it to me key room open not clean _ unprofessional stuff offered you can leave at 9 pm basically I have no choice at wait for clean in front of my family actually I wast my money at this place if I have choice I want my money back………….so ……bad?"

"The staff at the front desk were all amazing and very friendly and helpful. I liked having coffee or tea available any time of the day and night. I was very disappointed in the fact that they didn't have enough staff to clean the room. After the first day they said I had to request it. (Which every other hotel I stayed at was automatic, so I was surprised about that.) They assured me the next day it would be cleaned. Well, when I got to my room at 5:00pm after being out all day it hadn't...