Khách sạn Heriot

"Yes good selection from Bar however some staff need to smile a bit often i feel they are there on sufference. My room was excellent however cold due to heaters on timers. Windows where absolutely filthy. On a positive note, front facing reception staff where excellent particularly Charlotte "

"Excellent rooms, great good, welcoming staff. "

"Staff delightful, nothing too much trouble. Nice and clean, and what you would expect from a 17th century establishment, and comfortable. Parking was secure and easily accessible. You are in the centre of the village. Easy access to other areas of the Scottish Borders. Evening tends to close early so make sure you bring a good book. "

"Yes "

"Fantastic location spectacular food and great staff "

"I would have rated at 5 for most however.... I came down to the bar to find darkness at 2245. I asked the staff if it was possible to purc"

"It's our home away from home whenever we're in Scotland. It's a lovely hotel with beautiful grounds. Breakfast is always amazing. The only thing that wasn't great for us this time was that the swimming pool was closed a couple of times for maintenance. Staff members are always lovely. The rooms are specious and well appointed, but our room (342) could have done with deep clean as it was a bit dusty under the beds and behind furniture, there was also an open bottle of wine in the fridge which...

"Breakfast buffet was great. Also ordered food the night before from the bar that was freshly cooked."

"Excellent stay and service, food was excellent with a good choice offered on the menu. The bar was also really good with several choices of beverages available, all were offered at reasonable cost."

"Had a lovely stay here as a family. Room was nice and was clean. Hotel was spotless, breakfast was tasty with a great selection. Pool was ideal and staff friendly and helpful."

"The hotel is in a lovely building, but the decor in our room was odd and dated - it needed a bit of tlc and updating in our opinion. Lovely views of the city and beyond. We wish the blinds/curtains had been black out, as it got quite light in the morning. The big light in our room flickered a lot, so we couldn’t use it. Free parking was great. The room was cleaned each day and had basic amenities - kettle with tea and coffee, ironing board and a safe in the wardrobe."

"Nice clean rooms with great location next to the airport."

"Good sized room, we were surprised how roomy it was, place was clean but there is room for improvement. Breakfast was ok nothing special just avarage. Paying extra for parking on the top is ridiculous especially the rate they charging. Overall We would stay again: good facilities like spa and pool, lovely bar and nice staff."

"lots of choice"

"Efficient friendly staff. Clean and comfortable."

"We had different rooms on different nights. The first was lovely, clean, well appointed and quiet. It came with a mini fridge and seemed newer. The other felt a bit dated, no fridge, but still quiet and clean. Lovely location to get to the airport and also close to car rentals, but would likely stay closer to city center next time"

"Interior decor was worn and outdated, bathroom fixtures and facilities were broken, but the hotel had a nice pool and spa."

"Breakfast was great, staff lovely. Leisure suite changing area not clean towards end of the day. I lifted screws off the ground and gave them to the staff. The restaurant at night was a bit of shambles, although both the tables next to me had hour long waits, my own meal came fairly quickly."

"Very friendly and helpful staff. We had a lovely, quiet room overlooking the gardens, and a very comfortable bed so slept very well. Great location and would stay again."