Khách sạn Highland Falls

"Young man I totally forgot his name but I think he’s around 19 years old, checked us in 3rd July late midday with my wife. He’s told us all the restaurants nearby and all the info we needed. Thanks you made us feel welcome ! -Anthony & jenn"

"Sparkling clean. Helpful and friendly staff."

"Not clean and bad smell"

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"Clean, spacious room. Free parking. Good breakfast. Very nice water pressure in the shower. 16 min drive to Vassar College and about 2 hours to NYC."

"Stayed at this hotel because the reviews were promising. When I arrived, the building was a little run down and the man behind the counter was nice and inviting, however I had to ask for my room to be switched 4 times as the family above me room had their kids just running around and banging making noise. he kept saying he called to let them know to be quiet, but he in fact never did. I slept a total of 3 hours the whole night because of the kids. the next day when the receptionist was changed...

"The room didn’t feel clean, the restaurant inside had one person running it and was very late taking our order for food and drinks. The staff at the door was very nice, outside of that it wasn’t a very good experience. I’ve been in cheaper hotels that were cleaner and better with service!"

"Not bad for the price"

"Beautiful location and good property for YOUNG, ATHLETIC folks able to navigate the hills and distances between venues. Not so good for those with disabilities or just tired old knees, hips and hearts! Doors very heavy and w/o automated openers, shower floors very slippery, only two USB outlets in room, and NONE in bathroom. No easy way to get from Parking Lot to Lobby, and no cart or van STAFF TO ASSIST! Property is lovely, but I stayed an extra three nights to enjoy the resort. It was a...

"Clean room"

"Excellent customer service!"

"The area around the small fridge was clearly not vacuumed. The corners of the room were obviously dirty. The rug smelled."

"They do not pick up late arrivals at the airport. We were told there was a restaurant across the street but then we found it wasn't safe to walk to it. We were given menus to two restaurants that deliver and the food from the pizza place was excellent! The room temperature was 62 degrees when we arrived! Breakfast was great! Very little water pressure for a shower. Had to give several reminders to get a ride back to the airport to get a rental car."

"The room had a moldy scent. The carpet was filthy and the bathroom had no ventilation fan. The bath towels remain dam and never dried . Housekeeping service was poor . No room service for 2 days even thought there were no do not disturb signs placed on door .I would not stay at this location or any Hampton Inn hotels again."

"The room was very clean and comfortable. The only thing for me was that we faced east and had only a sheer curtain...could not black out the room bc the curtains were not built to close all the way. Breakfast was plentiful with eggs, yogurt, oatmeal, breads, waffles and more! The whole place was kept very clean. I highly recommend this place. "

"Overall, the room was extremely clean and well kept. The staff at the front desk was extremely polite and welcoming. Breakfast every morning was hot and fresh and delicious. The coffee available throughout the day was very much appreciated. Learned only our second day in that there is EV charging at the back of the property. It was very, very hot so the water and bananas available in the foyer were also very much appreciated as they kept us hydrated and potassium levels up."

"This could be a nice quiet motel if they cleaned it up,having mouse traps and ant traps in the room along with no garbage can ,sheets for curtains and no drinking cups didn’t sit well. The bed had 2 flat pillows and had to drive out for coffee. The only nice thing was the bed was clean at least."

"Friendly atmosphere and staff. Lots to see and do! A bit outdated so must be ok with a outdoorsy/rustic feel."

"Room sensotturn on lights in the middle of the night - very disruptive"

"Hotel was very clean, and easy to get around! Our room being directly across the hall from the laundry service was a bit annoying because the workers stood right outside the door talking loudly just a bit before 8am! Other than that we had a great stay and can’t wait to visit again!"