Khách sạn Highland Springs

"Air conditioner was broken and shut off in the middle of the night. When entered the room the extra blanket was wadded up in the cupboard. Bathroom just barely clean. When I asked for a printout of the bill they said I had to get it from Expedia, they couldn’t give me one. How do I get a copy of the bill?"

"The breakfast was bland but my experience was overall good."

"Beautiful property"

"It was cheap but staff was helpful and let us extend our checkout by 1hr"

"Clean, spacious rooms. Great breakfast. My only quibble is that I’ve visited this hotel twice, six years apart, and on each visit they had huge industrial fans set up in the lobby to dry out a flood. The noise made it difficult to carry out a conversation at the reception desk and it did carry through to the breakfast area too."

"The property was perfect, my only gripe was the rate."

"The cook at breakfast was Excellent! Great service"

"Excelente servicio, las camas muy confortables y el personal muy amable 100% recomendado"

"Pool needs a deep cleaning but over all no other complaints!"

"Room and everything was nice. Good breakfast available with lots of options. Only issue was we got noise complaints about our kids at 5 o’clock in the afternoon. Yes they were being silly but trust me 3 kids under 6 could have been way louder and as I said it was only 5pm after a 10 hour car ride."

"Everything was ordinary, but the terrible part was being charged $9 for parking. That's truly unfair. Parking should either be free for guests"

"Everything !! the manager,(,Hayla )was amazing! No complaints"

"Exactly what I needed before an early morning flight. The walk in shower was my favorite part!"

"Very friendly staff, however, that cannot negate the stench that hit the moment we walked into this property. Water dripping from the ceiling in the lobby into a large plastic tub, mildew smell so strong I tried not to breathe on the walk between our room and the lobby. Still stank in the room, but not quite as bad. Walls so thin that we heard people walking and talking up and down the hallway at all hours of the night. The door of the room next to ours was ominously open the whole time we were...

"Room was clean & comfortable. Friendly staff. Good breakfast."

"Excellent front desk staff"

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"The property has to do the maintenance at elevators, bathroom and the shower door"

"Smells everywhere. Room and linens (pillow) smell like BO and sweat in two rooms. Hallway smells like weed. Horrible wet powder eggs breakfast. Staff was nice but need to be more proactive when they are not sitting around eating in lobby which they seemed to constantly be doing"

"Breakfast had good variety. Staff was very helpful. Only downside was the paid parking . I was ot expecting that in an open lot."